Jay Cross

AUGUST 3, 2012

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. Encourage them to help people learn through membership in teams. What can you do?

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Janet Clarey

APRIL 2, 2009

Goals pretty evenly spread among rapid e-learning (consumption and development), reduce costs, support informal learning, improve productivity. Other notes: Definition of social media vary among attendees (~160). To provide a collaborative learning environment among cross-functional groups. ASTD Learning Circuits.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective. Where Corporate Learning Came From. Training is not the same as learning. Real learning takes place elsewhere.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71