5 Tips To Maximize The ROI Of Online Training
MARCH 7, 2018
In today’s context, adding Phillips’ ROI calculation as the fifth level makes this framework more useful and relevant. Level 2: Learning. The classic approach to measuring what the learners learned (validate against the expected takeaways) is through summative assessments (at the end of the course). The entire exercise begins with the TNA where the current and desired competency mapping is done, and the expected learning gains or outcomes are identified.