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Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Person-to-person instruction is no longer cost-effective. The social revolution of the 1960s gave rise to the concept that learning is individual. Don Kirkpatrick proposed a model for measuring the outcomes of training. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren?
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