Communities of Practice in your LMS: A hidden KM tool


Explaining your front line employees how to manage customer calls effectively is explicit knowledge. The post Communities of Practice in your LMS: A hidden KM tool appeared first on TalentLMS Blog - eLearning | Instructional Design | LMS. What makes knowledge so hard to capture?

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Communities of Practice in your LMS: A hidden KM tool


Explaining your front line employees how to manage customer calls effectively is explicit knowledge. The post Communities of Practice in your LMS: A hidden KM tool appeared first on TalentLMS Blog - eLearning | Instructional Design | LMS. What makes knowledge so hard to capture?

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Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. I wonder if many KM fans will join us.

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How Knowledge Management Changed Everything!

Growth Engineering

After the near-mythical Boston conference of 1993, legend has it that in 1994, business guru Tom Davenport gave the first description of Knowledge Management: “Knowledge Management is the process of capturing, distributing, and effectively using knowledge”.

Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

KM will quietly die, and SM will win the soul of Enterprise 2.0, with the Gen X leadership quietly slipping the best of the KM ideas into SM as they guide the bottom-up revolution." See, KM vs. Social Media: Beware the Warmongers. Korean Soon Du Bu.

ILT, eLearning Tools, Visual Learners, KM, monitter, & T&D Magizines

Big Dog, Little Dog

This effect was especially pronounced for very experienced teams. It also allows you to enter in a radius (km or miles) at the top of the page that will only capture tweets within a certain distance from your location.

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Lurking is Not a Static State

ID Reflections

Active lurkers also include those who will contact the original poster through a different channel, like telephone, email, or perhaps a face to face meeting – in effect continuing the conversation outside of the visible public side of the community, but not outside of the community itself.

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Erin doesn’t get it

E-Learning Provocateur

While it’s based on a true story, the producers have obviously used their poetic licence to boost its dramatic effect. knowledge management collaboration Erin Brockovich km participatory cultureI watched Erin Brockovich again last night. It’s an excellent movie.

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User Profiles: Spanning Structural Holes

ID Reflections

Of course, real-world situations are always much more complex, with multiple cause-and-effect relationships playing out in tandem. social_business KM social learning Collaboration e2.0Mark Granovetter wrote the paper The Strength of Weak Ties in 1973.

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What Agile Means to Me

ID Reflections

Some of the quotes from the book that supports my understanding of effective collaboration are: The idea of disciplined collaboration can be summed up in one phrase: the leadership practice of properly assessing when to collaborate (and when not to) and instilling in people both the willingness and the ability to collaborate when required. Expertise KM learning Agile Workplace LearningI complete exactly 3 months at ThoughtWorks today.

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Designing Learning Solutions to Retain and Grow Organisational Knowledge – Online Forum

Learning Cafe

The Learning Cafe community is coming across requirements for designing Learning Solutions to effectively use and retain organisational knowledge. Does L&D interact with KM in your organisation ? Effective Learning Learning Cafe Webinar

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Informal Learning Blog » Whoops…

Jay Cross's Informal Learning

Method and madness – Disconnect between learning & knowledge

Learning Cafe

I’ve oftened wondered about the organisational disconnect between Learning and KM/Documentation areas. Learning has the role of ‘teaching’ or embedding in memory, while KM ensures all procedures are captured and delivered (usually within the business). Effective Learning Learning & PerformanceFor years the model has perpetuated a sort of ‘doubling up’ on effort around the information people need to perform on the job.

LearnTrends: Personal Knowledge Management

Experiencing eLearning

Big KM = enterprise KM, lots of structure. Little KM = processes used by distributed teams. Personal KM = ad hoc, DIY, cheap/free. What is effective for one person may not be for another. These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. My side comments are in italics. Sense-making with PKM.

Do you eat burgers? Do you meet online?

Joitske Hulsebosch eLearning

I had a consultation in the north of the Netherlands (only 150 km but still a 2 hours journey) and we proposed to do the meeting online. In the Netherlands we have Expedition Robinson. Some famous Dutch people go to an island and have to battle.

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Carpenters or champions in the world of infomal learning ?

Learning Cafe

As pragmatic and effective L&D professionals I would like to consider our role in the arena of informal learning – do we create it? I’ve oftened wondered about the organisational disconnect between Learning and KM/Documentation areas. Effective Learning Session 5

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Hacking Siri for Learning

Upside Learning

Couple of ideas pop into my mind right away about how technology like Siri could help learning – first, to function as an effective search agent within corporate CMS and KM solutions.

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Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. Some might think large enterprises require significant resources to carry forward a KM initiative. Is, KM , as some claim become the fiefdom of experts with metricians and quants creating a lexicon and modality to which only they hold the password? I know there are nuances and specifics necessary in many systems and it’s no different in KM.

Gurteen Knowledge Letter celebrates 10th birthday

Jay Cross's Informal Learning

David’s site also provides reviews of KM books, biographies of thought leaders, and more. It’s my primary KM reference site. The Gurteen Knowledge-Letter is a free monthly e-mail based KM newsletter for Knowledge Workers.

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The Best of e-Learning in March


Learn tips for adding engaging, effective video to your e-Learning course. The Secret to Effective e-Learning Games. A simple approach to KM. This March, we’ve picked our top 10 e-Learning articles for you. Take a look at them, and share your favorites on social!

Retaining Your Company’s Knowledge through eLearning


Most conventional definitions say: Knowledge Management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. We simply explained how both KM and eLearning complement each other.

The Work-Life Balance Myth

Tom Spiglanin

Today, joining a business meeting from the beach, major expressway, or even an airplane at 12 km altitude doesn’t raise an eyebrow. Every fifteen to twenty years, a new generation enters the workplace.

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Posts that Influenced Me in 2009

ID Reflections

Only through sharing of stories and experiences, the larger pattern and the connections emerge, the information becomes knowledge that we can then effectively use.

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Six Tips to Help You Select the Right Learning Management System


Editor's Note: This blog was originally published in KM World in April 2016, and has been reproduced here with permission. The second way sounds simple but unless you have just started your business or have a very small workforce, it is not going to be an effective method in the long run. You also must assess the present learning methodology or LMS from all perspectives in order to select the most effective LMS.

Enterprise 2.0 Has Arrived

Tony Karrer

Keep in mind Knowledge Management (KM). Lesson #2: Effective Enterprise 2.0 Great article by Dion Hinchcliffe - The State of Enterprise 2.0. Increasing evidence abounds that Enterprise 2.0 adoption has begun in earnest with a typical example being Wells Fargo taking the plunge , having rolled out Enterprise 2.0 platforms to 160,000 workers. It has become clear that we're moving out of the early pioneer phase to a broader acceptance phase.

Facts about neuroscience that you need to know… [Text Only Version]


meters/sec or as fast as 120 meters/sec(that’s about 431 km/hr). Neuroscience helps us to explore the question: What makes L&D effective? [ View Infographic ]. Our brains build our learning, learning builds our brains.” – CIPD. Human attention span – 8.25 seconds. Goldfish attention span – 9 seconds. Humans handle approx. 40,000,000 pieces of information every second, but only 40 of those make it to our conscious brains.

Conversation on Conversations

Tony Karrer

Yet there is no doubt that discernment forms a large part of selecting efficient and effective means for knowledge transfer. Through blog comments and blog posts, an interesting conversation is emerging around – Conversations as Part of Concept Work.

Are you using your Intellectual Assets: Re-defining eLearning


How do you determine your main business processes and measure the extent to which experts effect their operations? List the (major) knowledge-intensive or knowledge transfer activities undertaken by the organization, looking initially for those that match the primary KM type identified above.

Knowledge and Learning In The News - 7/17/2005

Big Dog, Little Dog

Managers' effectiveness derives directly from their web of relationships," says Rollag. If your CEO comes back from a KM conference and sets up Lotus, LiveLink or eRoom with complex access privilege's, you should question if they have really got the message. Personal Toolkit: Apertures of articulation. We work and learn in living networks. Together, we comprise great bodies of knowledge and expertise. Getting New Managers Up to Speed.

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Knowledge Management Core Issues

Tony Karrer

Great post by Denham Grey - Perennial KM issues that are very similar to the core problems that we deal with in eLearning: How to speed learning, increase awareness and share experiences. Providing environments, tools and processes that encourage informal learning, knowledge sharing of effective practices and stimulate innovation.

One Keyboard and Mouse, Two Computers

Experiencing eLearning

I guess that makes it KM instead (no video). Other websites sometimes have the same effect, so I probably wouldn’t use this if I was on a slow connection. In response to my post about liveblogging an online conference , Stephen Downes asked about my workflow using Synergy. In this post, I explain some of the technical information about how Synergy works and the few minor issues I’ve had; in my next post, I’ll explain my workflow with Synergy.

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eLearning Strategy

Tony Karrer

This is the heart of the challenge in defining eLearning Strategy: predicting future needs, planning to effectively and efficiently service those needs. Clearly, you are going to go around the organization to various business owners, partners such as IT, KM, Corporate Library, etc.,

Next Gen L&D Professional Development Framework

Learning Cafe

Integration essential for effectiveness. Knowledge Management – KM has a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the sharing of knowledge. Changing Rubrics for L&D Drive Next Gen Capabilities. #1 1 Designing for constraints.

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

L&D and KM share something simple: an interest in improving the performance of an organisation through increased capability. Jacob McNulty responds in a comment - The KM + L&D merger is bound to happen - they’re both fundamentally about ensuring people have the information they need to perform…whether that’s obtained through a knowledge network or rapid elearning shouldn’t matter. This is central to the very definition of how to make organizations more effective.

Knowledge and Learning In The News - 5/28/2005

Big Dog, Little Dog

The history of KM has been one of hype, failure and disappointment. How do you frame your pictures for maximum effect? A video with Friedman discussing his latest book, The World Is Flat , describes the unplanned cascade of technological and social shifts that effectively leveled the economic world, and accidentally made Beijing, Bangalore and Bethesda next-door neighbors. How to be a Good Learner.

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Social Networking, Informal Learning, Twitter, & Gaming

Big Dog, Little Dog

We have new learning environments and tools that enable us to access knowledge more effectively and to share and collaborate in better ways. KM Asia: keynote on social computing - Dave Snowden of Cognitive Edge. Improved collective performance: Investing in Web 2.0 - Knowledge Board.

Competency Models, Mindhacks, Training, Experiential Learning, Twitter, SharePoint, and Order

Big Dog, Little Dog

Josh Bersin explains: Our research proves that organizations that use a leadership competency model are three to four times more effective, and sometimes as much as six times more effective, than companies that don't use models. The truth about SharePoint - KM World.