Workplace Learning: Developing Effective Teams

The E-Learning Curve

One of the key functions of the corporate learning environment must be to support the development of individual expertise to create effective team performance. Continue Reading → The post Workplace Learning: Developing Effective Teams appeared first on E-Learning Curve Blog.

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Performance Support in 2015

Tony Karrer

I definitely want to include Performance Support as part of the discussion. In a post on my CTO Blog , I talked about Match Performance Support ,the performance support that goes along with many matching solutions such as in eHarmony. I think we are reaching a time when we are going to see an explosion of Performance Support. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work.

Deeper eLearning Design: Part 6 – Putting It All Together

Learnnovators

The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. This is then fleshed out with a combination of conversations with a SME and/or a suite of documents and presentations that constitute subject matter knowledge. What this means in practice is we work in teams, developing core elements in conjunction with stakeholders, in tight cycles, testing and elaborating.

Learned vs. Learners

ID Reflections

I have been deviating from the key themes of this blog, i.e., learning, performance, training and collaboration, for some time now. With today’s post, I am back on the theme of learning and its impact on performance—personal and organizational. I have recently been reading Building Expertise: Cognitive Methods for Training and Performance Improvement at a colleague’s recommendation. I am talking about knowledge work here.

What to Expect from Learning and Development in 2017

CLO Magazine

Then providers can better target solutions to meet customer needs and drive business performance. The disruption higher education is experiencing will have a cascading effect that corporate learning will have to adjust to.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

How to Solve 10 Common Training Problems With Video

TechSmith Camtasia

While nuanced functions inevitably require physical demonstrations, more universal tasks such as filling out time cards or basic, repetitive knowledge work can be proficiently communicated with a well-produced series of on-screen demonstrations and lectures.

The Rise of the Servant Leader

CLO Magazine

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them.

Formal Learning All the Way.Baby

Kapp Notes

There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. The fidelity between the environment in which the performance is required and the environment in which it is trained and practiced is extremely high. The processes have been formalized, in knowledge work, many of the processes are formalized. Tags: simulations Learning at Work Education

LearnTrends: Microlearning

Experiencing eLearning

Official description: Microlearning: Beyond Learning Objects and Just-in-time Performance Support. Specifically focusing on OTJ skills & knowledge. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. Basic goal: make learning more effective through new media. To know if it’s effective. Who doesn’t this work for?

Social Media Learning: how to integrate intellectual, working and human capital…

Origin Learning

Organizations globally, irrespective of size, are concentrating on how to connect intellectual (knowledge), working (money), and human (talent) capital effectively so that efficiency drives growth and brings in economic gains to the stakeholders.

50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Effective managers make stretch. Knowledge work has evolved into keeping up and taking advantage of connections. An effective community of practice is like a beehive.

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. It also causes us to confuse activity and effectiveness.

The Importance of Being Agile in a VUCA World

ID Reflections

We are well aware that to survive and thrive in the VUCA world, we need to be agile in all respects – in learning, towards change, regarding work as well as life. Standard job descriptions will give way to role descriptions – the tasks and outcome someone holding the role will have to perform.

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Get Employee Onboarding Right

Everwise

The onboarding practices of the past – completing checklists of tasks, filling out forms, and even watching old grainy compliance tapes – may no longer cut it, particularly in industries like knowledge work, where talent (and therefore turnover) is very expensive.

5 Rules for Successful Microlearning

ATD Learning Technologies

In this near future, Clippy will compete with Siri, Alexa, and Cortana to coach you through difficult challenges at work. Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work.

Share Best Practices - Patterns

Tony Karrer

What works in my marriage won't necessarily work in -- and may even damage -- yours. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results.

Learning’s Role in Innovation

CLO Magazine

And this is contrary to much of the working world where interaction is kept to a necessary minimum, time is to be spent on work tasks and mistakes are punished. People should share, and best ideas come from passion and working collectively.” The world has changed.

Unbook update

Jay Cross

My unbook, Working Smarter: Boosting Brainpower for Fun & Profit , is now on sale at Amazon for $14. This is a book for business managers about applying common sense to the task of building workforces that improve performance naturally, without prodding.

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Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

The answer is yes — and that means they need the skills to author effective, high-quality insights. Writing effective insights starts with understanding the foundation on which they are built. Writing insights effectively is important to their adoption, fruition and use.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Seven Things I Learned This Year

Tony Karrer

iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines. Performance Support in 2015 What Makes an LMS Easy to Use?

50 suggestions for implementing 70-20-10

Jay Cross

Effective managers make stretch. These posts offer guidance to managers who want to make learning from experience and conversation more effective. Convergence of work and learning. Work and learning have merged. Email me for information on working with the Alliance.

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Crowdsourcing in the Small

Tony Karrer

In Networks and Communities , I discuss the limits of search and how Evaluating Performance of Concept Workers leads us to needing to derive Value from Social Media. And when I discuss what the new skills are around knowledge work, I quickly arrive a the biggest changes being things like finding expertise , finding answers , using social media to find answers , and learning through conversation. And I believe that the Tilde Effect is full force here.

Work Literacy Skills - New Workshop

Tony Karrer

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader? We are left trying to figure out where all these new tools fit in our day-to-day work life and our professional life.

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work?

What Agile Means to Me

ID Reflections

My interpretation of the Agile philosophy I am trying to acquire better ways of learning and building personal knowledge networks and helping others do it. Unpacking each claim Adaptive over predictive Ruth Clark describes adaptive in relation to expertise in her book Building Expertise: Cognitive Methods for Training and Performance Improvement , and I think it reflects my understanding of Agile philosophy very well. I complete exactly 3 months at ThoughtWorks today.

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Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

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Informal Learning 2.0

Jay Cross

Effectiveness – Jay Cross. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance. They work and learn in what I call a “learnscape.”.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized.

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Not Your Father’s ROI

Jay Cross

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Companies also use ROI to evaluate past performance.

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Intensive and Extensive Processing: Making Formal Stickier

Clark Quinn

The point is that there are things that make formal learning work better, and we want to draw upon them in smart ways. We need reactivation, as massed practice isn’t as effective as spaced practice. Will Thalheimer does a good job of helping us recognize that breaking up learning works better, but we need to take more concrete advantage of the potential of technology to support this.

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Learning for the 21st Century

Jay Cross's Informal Learning

Learning is the process of figuring out how the world works. It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. The measure of learning is performance at one’s calling and fulfillment in life. THE CHANGING NATURE OF WORK. In the days of textile factories in Manchester, railroads criss-crossing continents, and assembly lines mass- producing automobiles, most work was physical.

Agile instructional design

Jay Cross's Informal Learning

It’s hard to argue with the concept of planning your work, then working your plan.) Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Why isn’t Sally at work today?

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Ten Predictions for eLearning 2008

Tony Karrer

Tools to Make Reading & Research More Effective. Prediction #6 => Metrics-Driven Performance and Learning Interventions My article coming out in January will spark discussion around what is actually a quite common model. Unfortunately, you can ask all you want, you will still be doing a lot of work with LMS products this year. Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG.

Webinar - Skills - Social Media - Best of eLearning Learning - July 2009

eLearning Learning Posts

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?”. Personal in Personal Knowledge Management - eLearning Technology , July 22, 2009.

2008 2009

Tony Karrer

June 1, 2008 was when Work Literacy Launched. In my Ten Predictions for eLearning 2008 , my last prediction was: Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG.