ID Reflections

AUGUST 28, 2012

Work —complex knowledge work requires solitude as well as collaboration. Working from home offers me plenty of solitude but not the intellectual stimulation and those over-the-shoulder conversations so crucial to serendipity, ambient awareness, and informal learning. To add value, do the work that puts me in flow--always.

Stock 124

Stock Skype Knowledge Worker Community 124

Performance Learning Productivity

DECEMBER 20, 2013

The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times. They, themselves, expect immediacy and real-time responses. Innovation is their driver and change is accepted as the norm.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. We recently toured a corporate headquarters where staying late at work was prized by managers. In knowledge work, overwork leads to stress and a reduction in cognitive acumen.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross's Informal Learning

DECEMBER 17, 2008

In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. Re-engineering and downsizing eliminated entire layers of middle managers who told workers how to do their work. Faced with a stream of novel situations, work becomes improvisational.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57