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Personalization for Knowledge Workers


In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. This is the story of Xyleme.

Part 3 of 3: Personalized Learning


In the first I explored the application of personalization in K12, and in the second how personalization can be applied to high-skill knowledge workers. In this post, I explore how personalization is already enabling service workers in the retail industry learn job skills at a fraction of the cost of traditionally-developed training. Workers may be less skilled, may or may not speak English, and may or may not be invested in their job.