Remove Effectiveness Remove Knowledge Worker Remove Network Remove Performance

A Network of Experts: From Content Curation to Insight Curation

CLO Magazine

In most organizations, performance measurement still focuses on celebrating the “lone wolf” individuals who they count on to find just the right data to inform great innovation and accomplishment. In the past, the notion that knowledge is power meant people were expected to learn and remember what they learned in order to act. In today’s world where knowledge generation is increasing and half-life is shortening at an alarming rate, access to knowledge is where the power truly lies.

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

When I started using Twitter for my professional growth and development, I didn’t realize that I was also starting to build my personal learning network. ” By the time I heard the phrase, “Personal Learning Network,” or PLN, I’d already begun developing and maintaining professional relationships through social media. Several sources referred to PLNs as networks focused on learning about a given topic. A network, by definition, is quite different.

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Re-imagining Work & Learning in a Networked World

ID Reflections

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Will we still continue to speak about learning as an activity to be undertaken in order to be effective at work? Encourage Working Out Loud to: Builds sense-making skills Foster practice of sharing Facilitate recording of work process and tacit knowledge capture 3.

Networks and Communities

Tony Karrer

Mercenary Rationale for Network Work & Learning As I discussed in Evaluating Performance of Concept Workers , evaluating the performance of a concept worker is difficult because there's no right answer and most often the evaluator knows less about the subject than the worker. Thus, the bottom line in evaluating a concept workers performance is by looking at: Was a reasonable process used?

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. This includes areas of her expertise from the effectiveness of MOOCs in corporate learning to informal learning, collaboration, community management and organizational culture.

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Capture the Performance

Big Dog, Little Dog

Once the impact or desired result has been defined, the next step in the backwards planning process is to define the performance level that will support the impact. That is, what exactly must the performers do to ensure that the results or outcome is achieved? Explicit Performance.

Bob Little – Crystal Balling with Learnnovators

Learnnovators

Learnnovators: In this age where PR has greatly transformed with the power of social media networking, how significant is it still for organizations to rely on external professional PR services such as yours vis-à-vis building in-house PR capability to build brand and customer relationships? Bob: You’re right that social media has transformed the way that PR works – and it’s increased its effectiveness immeasurably, at least in the business-to-business sector.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness. 1 Its purpose is ultimately to help produce viable products, whether they’re tangible or knowledge-based (such as in a consultancy). In some cases workers are trained to perform virtually all tasks required of the group with members working as a team.

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

LearnTrends: Microlearning

Experiencing eLearning

Official description: Microlearning: Beyond Learning Objects and Just-in-time Performance Support. Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. To know if it’s effective.

The Learning Continuum – Using the PDR Design Model

Living in Learning

I recently had the honor to participate as a panelist in the July 27, 2009 online discussion sponsored by Learning Trends, ISA, and Training Magazine Network. Popular phrases like “just-in-time” learning, or as I like to call it, Performer Support, fall under the category of learning informally. We should also embrace the role of subject matter experts (SMEs), knowledge bases, coaching/mentoring, and the collaborative benefits of social media.

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The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They squandered the opportunity to increase their effectiveness by becoming networked learning organizations.”

From Learning Management to Personal Knowledge Management

Jane Hart

If you want to grow as a person and a worker and if you want to gain skills that will help you take that next step in your career, you’ll probably have to learn those skills on your own. But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. So how effective are your own PKM skills?

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. These numbers can be used with a Data Driven approach to supporting performance improvement.

Gamification of the LMS – A Step Towards Evolution of the Modern LMS

G-Cube

Today, the majorities of employees are or aspire to become knowledge workers. For this, we can use the two strongest components that help gaming to deliver effective learning – healthy competition between peers and a sense of achievement. In this scenario, a redemption system of collectible points can be highly effective. Performance points can also be linked to the organizational appraisal system to further motivate learners.

Lurking is Not a Static State

ID Reflections

A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. Active lurkers also include those who will contact the original poster through a different channel, like telephone, email, or perhaps a face to face meeting – in effect continuing the conversation outside of the visible public side of the community, but not outside of the community itself.

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Learning Professionals Leaders

Clark Quinn

world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? talks about how learning organizations must transition from the perspective from a training group being an expendable cost-center to a learning capability that's central to organizational effectiveness and performance

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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

The Internet Time Alliance , which he chairs, helps corporations and governments use networks to accelerate performance. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. As we understand, the alliance is a coalition of thought leaders in human performance improvement. Conversation was a more effective teacher than school.

The Working Smarter Fieldbook: A Glimpse and Some Thoughts

ID Reflections

My current understanding of informal learning and collaboration, their place in the workplace, their efficacy in improving performance--both individual and organizational, their importance in individual happiness, and their relevance in becoming a true professional and building communities of practice , all stem from the blogs of these thought leaders.

Working Smarter in the Enterprise

Jay Cross

On April 27, 2011, Clark Quinn and I kicked off a meeting of the Chief Learning Officer Executive Network at Symantec in Mountain View. The Executive Networks people took notes; here are the main points from my presentation. Social Networks.

Learning and the Changing Workplace – Part 2

Tom Spiglanin

The changes aren’t being driven by executive decree, new approaches, or demands from workers. They’re looking to decommission their behind-the-firewall server farms, applications, services, and platforms by migrating to more cost-effective cloud-based infrastructures that are also “elastic,” able to be expanded and contracted as needed. This will in turn affect the way workers interact, and the nature and structure of workplace networks will change as well.

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How to Select Online Manufacturing Training That’s Right for Your Company

Convergence Training

The importance of blended learning strategies and will give some tips for creating effective learning blends. You can get an LMS installed on your own network server or use one that’s on the cloud. Use as performance support. Online After Classroom (Performance Support).

2009 Predictions How Did I Do?

Tony Karrer

There will also be growth in discussions and social networks for collaborative learning. So, I think the first part about growth of wikis, discussions, social networks for collaborative learning is right on the mark. How can you improve performance quickly and at low cost?

Learning Professionals Leaders

Tony Karrer

world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? talks about how learning organizations must transition from the perspective from a training group being an expendable cost-center to a learning capability that's central to organizational effectiveness and performance

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Reduce Searching Start Talking

Tony Karrer

I just saw When Knowledge Management Hurts … Professors Martine Haas from the Wharton School and Morten Hansen from INSEAD , for example, examined the use of internal knowledge systems by teams of consultants in one of the big four accountancy firms trying to win sales bids. They figured that, surely, accessing more knowledge must be helpful, right? So I naturally looked at the citation to read the details … Does Knowledge Sharing Deliver on Its Promises?

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The Advantages of eLearning

eLearning Brothers

The mission of corporate eLearning is to supply the workforce with an up-to-date and cost-effective program that yields motivated, skilled, and loyal knowledge workers. The growth of the World Wide Web, high-capacity corporate networks, and high-speed desktop computers will make learning available to people 24 hours a day, seven days a week around the globe. Web-based products allow instructors to update lessons and materials across the entire network instantly.

JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

The Internet Time Alliance , which he chairs, helps corporations and governments use networks to accelerate performance. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. As we understand, the alliance is a coalition of thought leaders in human performance improvement. Conversation was a more effective teacher than school.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Person-to-person instruction is no longer cost-effective. Workers are disgruntled.

12 eLearning Predictions for 2009

Tony Karrer

There will also be growth in discussions and social networks for collaborative learning. How can you improve performance quickly and at low cost? The answer for many organizations will be less training and more performance support in the form of toolkits. Corrollary: transition to virtual means greater demand for help on effective virtual classroom training and for people who are good at creation effective remote experiences. #6

Top 10 eLearning Predictions for 2010

Tony Karrer

It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. They say its about: 5 Trends Converging (3G + Social Networking + Video + VoIP + Impressive Mobile Devices) The growth of mobile devices has been amazing.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Device Diversity is the “New Normal” Mobile Apps Become Essential to Enterprise mLearning Pad/Tablet Use Explodes Authoring Tools Will Evolve Private Social Networks Win Over Public Market Consolidations Will Occur Here Come the Experts!

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Learning in the new workplace — meeting the needs of the modern employee

Matrix

It dates back to 1990 — the year when, in no particular order, Germany reunited, the Hubble telescope went up in space and Ice Ice Baby won a Grammy for Best Rap Solo Performance. In a similar spirit, Ikujiro Nonaka, author of The Knowledge Creating Company , characterized knowledge-creating companies as places where “inventing new knowledge is not a specialized activity… it is a way of behaving, indeed, a way of being, in which everyone is a knowledge worker.”

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Supporting Concept Workers In The Future of the Training Department by Harold Jarche and Jay Cross, they discuss how work models are changing.

Decisions, decisions. Business decisions.

Jay Cross

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers.

The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. Like Moore’s Law that describes the exponential growth in the price/performance of chips, the 70:20:10 framework for learning is the result of observation, not something scientifically proven. Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. Workers share discoveries and resources.

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