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Oracle UPK sunset – How you can help your Clients

Epilogue Systems

” Tom Casillas, former Oracle UPK Lead Support Technician and current Epilogue Director of Operations. “Having originally developed UPK at Global Knowledge Software and then every major release after the acquisition by Oracle, we understand UPK inside and out.” UPK’s last major update (12.1)

Oracle 52
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Oracle UPK sunset – How you can help your Clients

Epilogue Systems

” Tom Casillas, former Oracle UPK Lead Support Technician and current Epilogue Director of Operations. “Having originally developed UPK at Global Knowledge Software and then every major release after the acquisition by Oracle, we understand UPK inside and out.” UPK’s last major update (12.1)

Oracle 40
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The 5 Benefits of an Effective Customer Training Program

Appsembler

If you already have a training program that has proved itself to be somewhat effective, you might be reluctant to make any changes. But an interactive, self-paced customer training program can have an immediate effect on customer retention, open new revenue opportunities, and lower training costs. We don’t blame you.

Custom 98
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How to Convince Your C-Suite to Invest in a Digital Adoption Platform

Ontuitive

Since it’s a key milestone on the road to creating an effective digital transformation strategy , here is a quick guide on how to win over leadership. A digital adoption platform uses contextual learning software that pairs seamlessly into web-based or desktop platforms such as Salesforce, Teams, Workday, Oracle, SAP and more.

Adoption 130
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How to Improve Product Knowledge for Frontline Staff

Lemonade

1] Knowledgeable frontline staff affect everything from how likely the customer is to buy, to how much they purchase, to how likely they are to return to your store. Product Knowledge Training Objectives So how do you turn your frontline into product experts? 6 Best Practices for Improving Product Knowledge 1. Oracle, 2011. ?.

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How to Improve Product Knowledge for Frontline Staff

Lemonade

1] Knowledgeable frontline employees affect everything from how likely the customer is to buy, to how much they purchase, to how likely they are to return to your store. That’s why product knowledge is important for customer service. Product Knowledge Training Objectives So how do you turn your frontline into product experts?

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3 Ways to Earn More Money as an Instructional Designer

LearnDash

Technology Focus: Okay, I am going to admit my bias on this one given my background in the field, but I firmly believe that if you have the ability to effectively create elearning/training for in-demand software systems, then you are setting yourself up for higher pay.