Infopro Learning
AUGUST 24, 2021
In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.
Infopro Learning
JULY 9, 2021
Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.
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Infopro Learning
JANUARY 21, 2021
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.
Infopro Learning
JANUARY 11, 2022
A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training?
Speaker: Dharshan Chandran, Product Marketing Manager at Whatfix
It's time for L&D leaders and practitioners to devise more long term strategies and methods to enable effective training to a distributed workforce. Join Dharshan Chandran, Product Marketing Manager at Whatfix, as he discusses how enterprises need to upskill their workforce by modifying their employee training methods.
Infopro Learning
FEBRUARY 5, 2020
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.
Infopro Learning
JUNE 25, 2021
These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.
Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors
Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process. Stronger knowledge retention, increased productivity, and active learning skills are just some of the benefits your learners and organization will achieve as a result of successful learning engagement.
Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
They know that arming employees with the knowledge and skills to do their jobs leads to greater productivity for the company, a feeling of empowerment on the part of the employee, and a work culture where employees feel valued. Most learning leaders have a deep appreciation of life-long learning.
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Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.
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