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Caution Slippery When Metrics

Training Industry

Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph, trend line or something else having to do with numbers, that doesn’t mean a set of metrics is infallible. How can we avoid making missteps with metrics?

How Important Is Data In Learning?

SmartUp

In our metric-obsessed culture today, data drives decisions, influences strategies, and commands what we see on social media. The growing fixation on metrics in learning means many things. In their quest to improve scores and rankings, some trainers have resorted to designing curriculums that are heavily focused on helping students pass tests, instead of well, you know, learn. Learning data data driven deborah tan gamification learning metric fixation metrics smartup

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Getting creative with learning ROI measurement

CLO Magazine

Many variables can influence the results of development efforts, and isolating the effects of training among everything else that is constantly happening in the organization is very difficult. The second metric we need to define is the business one.

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5 Trends in Compliance Training Analytics 

Interactive Services

You can, of course, measure learner completion and assessment scores, but try defining the extent to which your training has impacted workplace culture, or helped individuals prevent breaches of compliance! Effectiveness of Compliance Training Analytics. A number of studies examine the effectiveness of compliance training analytics. An important trend in compliance training metrics in the use of increasingly nuanced data analysis.

The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

What metrics and sources to use in implementing learning analytics. Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits. Engagement Statistics.

eLearning FAQs: All your questions about online employee training answered

TalentLMS

Self-paced learning is cost-effective , too. Wouldn’t it be great to have the structure and interactive aspect of instructor-led training and the flexibility and cost-effectiveness of self-paced training? These metrics can be: Attendance rate , especially for self-paced training.

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Would you recommend your L&D department?

Jay Cross

Capturing L&D metrics too often entails asking the wrong people the wrong questions at the wrong time. Only 15% thought L&D effective at influencing talent strategy. Statistics from 2011 Corporate Leadership Council, L&D Team Capabilities Survey). If a line of business reported such shoddy scores, red flags would arise and heads would roll. Scoring is from 0 (Not likely at all) to 10 (Extremely likely).

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Tracking your Compliance Training Program – What Your LMS Needs to Do

Interactive Services

As most compliance functions already know, an effective Learning Management System (LMS) is key to administering an effective compliance training program. This is why an effective LMS is so crucial. In addition to tracking employee compliance course statistics, your LMS should enable you to drill down into the data and get useful information that you can use for future course implementations. Are there certain topics or areas where users are consistently scoring low?

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Get Real Results With a Learning Management System

Global eTraining

Your Learning Management Dashboard takes all your program statistics and loads them into one easy-to-read and up-to-the-minute page for ease of use. Weekly progress, popular courses, adoption and test scores are all featured in the dashboard to save you time and allow you to produce high-level reporting quickly and easily. Global eTraining has developed a powerful, easy-to-use learning management tool that will help you lead ten—or ten thousand—learners along their journey.

Starting a Customer Education Program: What You Should Know

Talented Learning

Jason Cohen’s “smart bear” blog effectively illustrates this concept: Although your senior executives may not care exactly how many hours of training you deliver or what kind of customer satisfaction scores you receive, they do care about your CAC/LTV ratio. This means your customer education charter should be to help drive these metrics at scale, by enabling customers to adopt and use your product successfully in their space. Customer satisfaction scores?

Top tips from industry experts to maximize learning success in 2020

Elucidat

Our job should surely be to better enable and equip managers to effectively support, lead and develop their teams,” says Paul Goundry (Head of L&D, Utility Warehouse). Get the best practice guide to designing effective elearning.

6 Ways to Use Mobile Learning to Enhance Employee Productivity

Hurix Digital

The convenience of flexible scheduling of training sessions with m-learning helps overcome these aspects and the employees can utilize their productive hours more effectively. Extensive Metrics System for Better Management. Metrics provide an insight into how different kinds of training impact a team’s performance. Unlike physical training sessions, mlearning provides accurate and comprehensive metrics regarding team statistics.

Case Study Customer Satisfaction Survey and Response

ProProfs

More often than not, they use Net Promoter Score, which is one of the most convenient metrics on merit. Net Promoter Score (NPS) is the best measurement of customers loyalty, allowing a questioner to discover a state of play. The 0-10 scale you see above is the most reliable metric to know how your customer feels about your company. Why Net Promoter Score? To maximize the effect from the survey, MotoCMS arranged an automatic mailout on an ongoing basis.

Quick Tips to Measure Training ROI

Kitaboo

Employers expect their employees to be well trained so that they can effectively contribute to the growth of the organization. Businesses work on numbers and statistics. There has to be a report to validate the effectiveness of the training program, where analytics can help. With a clear visual representation of the engagement levels, assessment scores, and overall performance, enterprises can make informed decisions about the further course of action.

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5 Ways the Learning Analytics Landscape Is Evolving

Leo Learning

Read the in-depth third annual measurement survey report to dig deeper into the charts, statistics, and general takeaways. And the growing demand suggested by these survey results indicates an increasing organizational awareness of the need for effective development of people in the workplace. Historically, organizations have attempted to directly measure the financial return of learning programs, which could ignore the important cause-effect relationships driving that return.

How Do You Measure Success?

Rob Hubbard

You can never be sure of how effective you’ve been in creating a learning intervention unless you measure its impact. Instead I’ll offer some practical advice based on my experience: Make use of your LMS statistics – if you have a learning management system make use of the data that it gathers. This will give you information on for example; numbers of users, completion of material, scores in assessments and more.

How Can Corporate Training Solutions Streamline Employee Learning Processes? 

Kitaboo

Guide: Effective Ways to Deliver Corporate Training Content. Consequently, enterprises are empowered to manage the delivery of their employee-centric training programs, smartly and effectively. Training solutions can provide a variety of information such as: Assessment scores, learner statistics and interactive session timings. Learn more about Employee Training Metrics and 7 Ways HR Experts Use Them. 5 Ways to Create Effective Interactive Training Content.

5 Ways the Learning Analytics Landscape Is Evolving

Watershed

Read the in-depth third annual measurement survey report to dig deeper into the charts, statistics, and general takeaways. And the growing demand suggested by these survey results indicates an increasing organizational awareness of the need for effective development of people in the workplace. Historically, organizations have attempted to directly measure the financial return of learning programs, which could ignore the important cause-effect relationships driving that return.

Adobe Connect Virtual Classrooms Recognized as a G2 Leader

MeetingOne on eLearning

Adobe Connect puts users in the best position to deliver effective virtual training: Full room customization and persistency. Popularity and statistical significance based on the number of reviews received by G2. Overall customer satisfaction and Net Promoter Score® (NPS) based on ratings by G2 users. G2’s Market Presence score pulls on a combination of 15 different metrics.

5 Ways the Learning Analytics Landscape Is Evolving

Watershed

Read the in-depth third annual measurement survey report to dig deeper into the charts, statistics, and general takeaways. And the growing demand suggested by these survey results indicates an increasing organizational awareness of the need for effective development of people in the workplace. Historically, organizations have attempted to directly measure the financial return of learning programs, which could ignore the important cause-effect relationships driving that return.

Essential Training KPIs You Should Be Measuring

Litmos

Average online assessment score. This is the bread-and-butter of your L&D department, so make sure you have reporting designed around these daily statistics. For example, data visualizations help you evaluate the effectiveness of your current compliance online training course. In addition, you should be able to project these indicators and relate them to tangible, quantifiable business metrics. Your leaders are demanding value for the money they invest in training.

EthosCE Analytics Spotlight: New Data Visualization

EthosCE

As a CME director, it is likely that you’re awash in data sets—from learner assessment scores to student demographics to post-activity user feedback. Data Visualization: The Easiest Way to Go from Statistics to Strategy. That means that as you implement changes in your educational strategy, you will be able to see the impact on learner performance as it occurs, with a view to the effect of past decisions on aggregate learner performances.

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

It begins with a simple definition of customer onboarding and statistical evidence of its business value. Other sections are devoted to onboarding best practices, how-to tips, metrics and real-world examples, as well as advice about how to avoid common missteps. And how can you bring together multiple learning elements to create an effective onboarding mix? more important for retention than any other customer journey metric.

10 LMS features that you should in an eLearning platform

Pinlearn

This analytics is nothing but the statistical representation of different activities performed by different users on the eLearning platform. Based on different pre-set metrics, the platform can generate reports for each type of user activity. Equally, tutors can understand learners’ activities such as how many students are taking their courses, how much they are scoring in the assessments, etc. Focus on the metrics it analyzes to generate reports. What is LMS software?

The importance of Reports in online training

TalentLMS

Your training program’s effectiveness gauge. You want to have a **effective** training program. eLearning analytics , then, is the best way to measure its success in doing so, and, when all is said and done, they boil down to two general insights: (a) how effective your training is, and. (b) And then, of course, after you’ve made your adjustments, you should repeat the Reporting process and check your LMS metrics again to verify that it worked well.

Making the Case for Adaptive Learning

CLO Magazine

Every other department can show the cause and effect of their work through statistical data. For more than 25 years, statistical data used to prove a program’s value has come from reporting standards based on AICC or SCORM outputs. Looking at how long it took someone to complete training, how many attempts they made, or what score they achieved reveals nothing about learning quality.

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mLevel’s Top 3 Learning and Development Lessons Of 2017

EdTechTeam

We used to look at our analytics and point at engagement as the key metric. The key statistic has shifted to making sure information retention per play increases as much as possible with the hopes that time to concept mastery can be improved. For decades, athletes have been using microlearning, technology, and data to train effectively and perform better. Simply put, it is time for the test score to only be a measure of comprehension, not a measure of understanding.

How to Train Faculty to Create Quality Online Courses

TechSmith Camtasia

In addition to email response times, guide faculty to proactively communicate with students weekly or several times per week, turn around assignment feedback as quickly as possible, and share quiz scores promptly. They can use colorful visual aids to make their points, which are often difficult to use effectively in a big lecture hall, as well as music, backgrounds, animations, green screen, and more, to make topics easier to learn.

The Nature of Business Tribes

CLO Magazine

These statistics come from research by Robin Dunbar, a British anthropologist and evolutionary psychologist, who also suggested that generally a person is capable of recognizing up to 150 people. Arising from internet technology product development, “lean business” is focused on continuous innovation to benefit the customer using customer success metrics and feedback. Evolutionarily speaking, humans are conditioned to seek affiliation through families and tribes.

Five Reasons You Can’t Ignore Gamification

CLO Magazine

The challenge now is in understanding why gamification is so effective and how to introduce it seamlessly into an organization. Knowledge retention is a big part of an employee’s daily life, so promoting the most effective types of learning isn’t just important for the employee, it’s essential to an organization’s growth. Gaming offers an immediate cause and effect.

A BETTr type of conference?

Learning Rocks

e-learning for K-12 needs to be effective, relevant, engaging - all three, you can't pick any two. Sophisticated LMS inside the website provides lots of statistics for teachers - to the learner the experience is no different to logging in to any other website (DR - LMSy CMS origins are NOT on display here!) Good metrics enable the teacher to see the feedback they need to help students who need help. It's an interesting time to be involved with education in the UK.

Monetizing Leadership Development

CLO Magazine

Open with a sentence like this: “Effective leadership drives productivity, operating revenue, cost management and profitability.” Building an effective leadership model requires an analysis and integration of where — the market; what — the organization; and who — the culture with leader character and behavior. The assessment scores show the level of capability across the various leadership characteristics.

A BETTr type of conference?

Learning Rocks

e-learning for K-12 needs to be effective, relevant, engaging - all three, you can't pick any two. Sophisticated LMS inside the website provides lots of statistics for teachers - to the learner the experience is no different to logging in to any other website (DR - LMSy CMS origins are NOT on display here!) Good metrics enable the teacher to see the feedback they need to help students who need help. It's an interesting time to be involved with education in the UK.

Karen Kocher: KISS and Tell at Cigna

CLO Magazine

Her method of keeping things simple has helped others not only appreciate learning, but also ensured that it has an effect on business. Then we’ll be more effective.” If score cards from each of the business and functional groups show they’re underperforming, Kocher said the next move is root-cause analysis and action planning. Last year Cigna had very low manager support scores in some areas, including finance.

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Free L&D webinars for January 2018

Limestone Learning

More effective communication? Monday, January 8, 2018, 10AM – 11AM PT: 4 Keys to Enhancing Your Healthcare Culture (Free for ATD members) A healthcare company’s culture has a tremendous effect on the patient experience, and ultimately your survey scores. The ATD 2018 International Conference & Exposition will provide you with the knowledge, strategies, and solutions you need to effectively attract, develop, and retain top talent.

Free L&D webinars for August 2018

Limestone Learning

Recruiting metrics to track and analyze to optimize your hiring success. And it would be ideal for just-in-time learning, if only it could be effectively searched. In this webcast, you’ll learn about: The design of a year-long program focused on building leadership effectiveness. However, 33% acknowledged that they have identified the need to upskill or reskill employees, yet have taken no action, effectively gambling with potential talent and business risks.