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2018: This Year in Learning– 109 Curated L&D Articles from 2018

The Learning Dispatch

Glenda Sims and Wilco Fiers have released their long-awaited white paper with their discussions and recommendations. And yet, every time I see a warning about distracting background music, I think about the effects of soundtracks on how people feel about sharks.) Want to make learning more effective? You should.

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The Customer Education Experts Directory

learnWorlds

Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn. percent increase in revenue.

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