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Why Corporate Training is Broken And How to Fix It

Jay Cross

Person-to-person instruction is no longer cost-effective. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. eLearning was born.