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Firms Make Strides: Putting Mobile to Work

CLO Magazine

” Xerox also began to encourage workers to share knowledge by generating their own videos on mobile devices using the Xstream Video streaming media platform. ” Likewise, claims representatives can learn about requirements to settle unusual claims via mobile devices, or whether there has been a change in endorsement to a client’s policy that changed the original terms, said Ilene Haber, Farmers’ head of learning and development for the claims department.