Jay Cross

MARCH 19, 2012

Consultant and management theorist Dave Snowden has come up with a framework for management practice in complex environments. This requires information, knowledge, trust and credibility. Furthermore, given the increasingly reciprocal nature of knowledge work, they will have to know how to teach. Embracing complexity.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

JULY 4, 2009

Wherever possible, we’re replacing proprietary software with open source. Rather, we recommend redeploying them in new capacities, serving as connectors, wiki gardeners, internal publicists, news anchors and performance consultants. The measure of our contributions will be results, not training measures. Informal Learning.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Performance Learning Productivity

DECEMBER 20, 2013

The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times. This means reviewing systems and processes and removing ‘busy work’. Not only capabilities, but also a solid and consistent performance consulting approach.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221