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Informal Learning – the other 80%

Jay Cross

The learner is responsible. How many learners believe the subject matter of classes and workshops is “the right stuff?” Vendors don’t make money from informal learning. At the beginning of this section, I said we were looking over the shoulder of a go-getter learner. Many learners are not self-directed; they are waiting for directions. are the meta-skills today’s learners need to master. Positive learners. Treat learners as customers.