Customer Complaints, How to Avoid the Traps
eLearning 24-7
JANUARY 5, 2011
Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. I expect nothing less from the vendor. At one time, vendors were honest, stating “white papers&# as marketing materials.
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