Remove Emergent Remove Network Remove Synchronous Remove Zoho
article thumbnail

13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. CX Strategy and Emerging Trends. Don’t miss: Out with the Old: Sourcing and Implementing a Flexible Platform to Synchronize Omnichannel Customer Service. Alexandre Guay, Manager, Digital Customer Service, National Bank of Canada. Elevate CX.