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Social Grid Follow-up

Tony Karrer

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Q : what's a " hash tag "? This is a really challenging issue! See Better Memory.

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Learning for the 21st Century

Jay Cross's Informal Learning

Workers were then expected to do them; the less variation, the better. Innovation was not a worker’s responsibility. In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. Workers today demand autonomy in decision-making and they get it.

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2008 in retrospect

Jay Cross

Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. Give workers the resources and challenge them to do what’s required.