article thumbnail

Success Formula for Discussion Forums in Financial Services

Tony Karrer

One of the things that this group has identified as one of their “problems” is that they receive too many emails. They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role.

Forum 115
article thumbnail

Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. No problems getting things here. eLearning Trends Enterprise 2.0

Wiki 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Working Smarter in Social Business

Jay Cross

You have to be learning continuously to deal with the onslaught of unfamiliar, complex problems. The corporate learning function is only now sticking its toe in the enterprise 2.0 Continuous improvement. Business people face more and more novel situations every day. Leaving work to go learn something is not an option.

article thumbnail

Through the Workscape Looking Glass

Jay Cross

The problem is that the learning processes are haphazard, often a paving of the cow paths. It goes by many names, from Enterprise 2.0 Nurturing the Workscape requires competencies such as business problem analysis, collaboration experts, community managers, and moxie. Job aids, bookmarks, FAQs, aggregation, curation.

Metrics 36
article thumbnail

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. A diverse learning library, made up of videos, FAQs and links to relevant information. The primary thing to bear in mind, says MIT’s Andy McAfee (McAfee), is INATT. It’s short for “It’s Not About The Technology.” People come first.