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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0

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Through the Workscape Looking Glass

Jay Cross

It goes by many names, from Enterprise 2.0 The Workscape should address the needs of learners throughout the extended enterprise. Mentors, coaching. Little wonder that the training department is underperforming: they only touch a minority of employees, most of them newcomers. Reading the temperature. Action learning.

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