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Cisco - Enterprise 2.0

Tony Karrer

I don't know how I missed this, but thanks to Bill Ives for covering it on the FastForward blog - More Web 2.0 Stories, Part One: Cisco Goes All Out on Enterprise 2.0 Tracking these will allow a Cisco honcho to get a snapshot of the current hot-button issues for marketing or finance. That's down the road.

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Individual Value Required

Tony Karrer

Aaron's main point is that enterprise 2.0 See Enterprise 2.0 - What's the PU? & Web 2.0 Adoption in the Enterprise - It's Personal. Interesting post found via the Communities and Networks Connection - The Future of Collaborative Networks by Aaron Fulkerson, CEO of MindTouch.

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Seven Things I Learned This Year

Tony Karrer

iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines. Social Learning Tools Should Not be Separate from Enterprise 2.0

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What are the Organizational Limits to Analytics in SCRM?

Skilful Minds

The insight isn't a new one and speaks to the now well-known issue of whether social media engagement is scalable. Tags: Collaboration Customer Experience Social CRM analytics brand customer dialogue empathy Enterprise 2.0 SCRM Social Business Design social CRM.

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Business applications of Twitter

E-Learning Provocateur

We discussed a range of issues around this topic, and we generated some really bright ideas that I feel are worth pursuing in the corporate sector. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around?

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Quick Wins

Clark Quinn

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0 And I think it's easy to underestimate that impact. You don't know?

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Quick Wins

Tony Karrer

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0 And I think it's easy to underestimate that impact. You don't know?