Success Formula for Discussion Forums in Financial Services
JULY 21, 2010
I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. Of course, there’s no easy answers here, but lots we can discuss and learn around this.