The Half-Life of Knowledge Workers

The E-Learning Curve

I'm discussing the current role of knowledge workers, how it's changing, and will propose a definition for a new type of digital worker that's emerging Continue Reading → The post The Half-Life of Knowledge Workers appeared first on E-Learning Curve Blog.

Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. The 2013 high-skill knowledge worker is connected, mobile, global, dispersed and relies the new breed of communication, and collaboration technologies to do business.

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Yet more on Evaluating Non-Formal Learning

The E-Learning Curve

Typically, I consult for small- to mid-sized enterprises in Ireland. Tags: e-learning evaluation formal learning informal learning Kirkpatrick knowledge workers non-formal learning nonformal learning organizational learning workplace learning The non-formal methodology I’m describing is a generalized account of the type work I carry out when developing and implementing non-formal learning initiatives in organizations. I invite you to argue, discuss, praise etc.

Working Smarter in the Enterprise

Jay Cross

In 1986, 75% of the knowledge that a worker needed was stored in their heads. The needed information is no longer in the worker’s mind but it is “out there” in the minds of others. We are moving from the information age (knowledge workers) to the conceptual age (conceptual workers). In this new era of work, the potential value that a worker can create is 200 times greater than average, because they no longer have physical limits.

Cammy Beans Learning Visions: This job aint dead yet.

Learning Visions

What strikes me about this whole DIY/informal learning/death of ISD conversation is that what were really talking about are those so-called motivated knowledge workers. Reflecting on #ASTD10 Recommended: "In Defense of the LMS" Chicago Bound: Kineo at ASTD ICE #astd10 One Year on at Kineo #yam Now that’s an Enterprise Moodle! -- Kineo Moodle f. Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff.

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Pro Tips for Working from Home Effectively

Litmos

Since mid-March, because of the coronavirus pandemic, many of us have been sent home from our offices and asked to work remotely, suddenly becoming remote workers. Census data found that five million workers were already working from home full or part-time. I’m one of these full-time remote workers. So, I’ve definitely not been an effective home-based worker. Articles Employee Experience Enterprise Learning Mobile Learning eLearning remote work training remote worker

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How Learning in the Flow of Work Can Help Remote Workers

Litmos

How much time for training do your workers really have? This had been an evergreen problem — in 2015, research from Bersin by Deloitte found the average worker only has 24 minutes a week for formal learning. Now that many workers are working from home, they may have even less time. At home, workers may be distracted by the needs of their family members, their pets, or even by surroundings that aren’t conducive to work.

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5 Ways to Keep Quarantine-Weary Learners Engaged In Training

Litmos

That means it’s been 12 weeks since the Coronavirus pandemic sent most knowledge workers home to work remotely. We’ve been taking Zoom meetings, working out of bedrooms, commuting to the living room and trying to take care of our families during work hours for two months, and while some states are beginning to re-open, most workers are still at home. Articles Employee Experience Enterprise Learning eLearning Learning and development remote work training remote workers

Tech for Tech: 5 ways high-tech companies can use technology to improve learning

Litmos

Using the LMS, companies can train knowledge workers faster, so they can take advantage of these cutting-edge solutions right away, even as these technologies are just being released to the broader market. Articles Enterprise Learning Learning Management System Mobile Learning Technology IndustryThe technology industry can feel like a whirlwind at times. Things change at a breakneck pace. What was cool yesterday is passe by next week. And, competition is fierce.

Task, Interrupted: How to Seamlessly Integrate Training into Work

Litmos

Case in point: according to the Information Overload Research Group (IORG) , if a knowledge worker is interrupted at work, it takes 10 to 20 times the duration of the interruption to recover and get back to their previous task. Deliver learning to your employees where they are by using an LMS that integrates with the platform where your workers spend the most time. You’re a sales manager, and your sales team needs training on a specific aspect of their jobs.

Thoughts on Evaluating Non-Formal Learning

The E-Learning Curve

In previous posts, I’ve suggested that knowledge workers under time-pressure and with high demands on their skills are motivated to continually educate themselves on new topics. In small- to mid-sized enterprises, for example, workers are required to learn new skills, behaviours and attitudes in the context of their functional tasks.

Is There A Natural Bias In Corporate Learning?

mLevel

“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. The fact is the profile of a frontline worker is vastly different from those who come to an office each day insulated from the customer.

Is There A Natural Bias In Corporate Learning?

mLevel

“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. The fact is the profile of a frontline worker is vastly different from those who come to an office each day insulated from the customer.

5 ways the talent experience is fundamentally changing

CLO Magazine

Besides imparting requisite knowledge, this type of pre-boarding experience is inspiring and instills a culture of curiosity and learning on day one. Single entry door to all knowledge and learning. Hoarding knowledge creates huge operational disruption when experts leave.

Social Learning: what actually is it?

Jane Hart

It acknowledges that learning happens with and through other people, as a matter of participating in a community, not just by acquiring knowledge.” Social learning combines social media tools with a shift in the corporate culture, a shift that encourages ongoing knowledge transfer and connects people in ways that make learning a joy.” ” “Social learning is how groups work and share knowledge to become better practitioners.”

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them get work done, but also to learn efficiently while on the job. We also know that this informal, social learning accounts for 80% or more of how people learn in the workplace, so it is not something to be dismissed as irrelevant or trivial.

10 resources that I found valuable in January 2013

Jane Hart

1 - The dark side of the connected enterprise , Forbes, 9 January 2013. “This is today’s connected enterprise: always on, everyone linked to everyone else, a flood of information coursing through its electronic arteries. “When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers.

14 Best Ways for Employers to Develop Their Employees

Your Training Edge

Both small and big enterprises are aware that their employees form the backbone of their daily operations. Thanks to reporting tools that are featured in LMS software solutions, organizations can monitor and track training in real time, identify knowledge gaps, and tailor the learning experience for groups and even individuals. Make your L&D department assess the knowledge gaps and launch a survey. This ensures that the knowledge vital for success gets passed on.

Connecting ‘Suddenly’ Remote Employees Through Learning

PlatCore

As knowledge workers are being forced into remote positions, they still need a direct way to connect with the company and their co-workers. What are my co-workers’ learning? . W e are helping simplify learning management and connecting enterprise companies with remote staff , customers, and even distributors. . I write this in the middle of uncertain times. M any companies are being forced to accelerate their transition to “remote” work.

Seven Things I Learned This Year

Tony Karrer

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Social Learning Tools Should Not be Separate from Enterprise 2.0

Lurking is Not a Static State

ID Reflections

I have recently taken on enterprise community facilitation and was curious to see how people are interacting on our enterprise collaboration platform. This is especially true of communities in enterprises. Let them figure out the value they would want to get from it is probably as good as it gets in order to allow for knowledge workers to understand how, when, why and what to contribute, whenever they may be ready.

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Quick Wins

Clark Quinn

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. Mark - there's a reason that Andrew McAfee talks about these things being emergent ( Enterprise 2.0: Just saw a post by Mark Oehlert - Danger of Quick Wins.

Spending or Wasting Time on Web 2.0 Tools?

Tony Karrer

I just read a couple interesting posts: The Pursuit of Busyness - by Andrew McAfee and The Enterprise 2.0 Hawthorne Effect and Enterprise 2.0's article came out -- that busy knowledge workers wouldn't have time for the new technologies. and Enterprise 2.0-related tools and sites be perceived as not spending enough time at their "real” jobs? s Productivity Perception Paradox by Joe McKendrick. Andrew McAfee raises an interesting dilemma about the use of Web 2.0

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Personal Learning Knowledge Work Environment

Tony Karrer

What sparks this post is the combination of a recent post by Stephen Downes that includes a brief exchange with Jay Cross in the comments and some interesting discussions in the Enterprise 2.0 world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? In it, he points out that a stepping stone to Enterprise 2.0 Learning-Knowledge-Work - they really are the same and I need to do them all at once.

Demystifying Working Out Loud

ID Reflections

Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency. An organization that shares openly –successes and failures, learnings and insights, explicit and tacit knowledge – learns faster, builds an ambient awareness and paves the road for serendipity.

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Learning Professionals Leaders

Clark Quinn

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? On this month's Big Question - Lead the Charge - we are already seeing some interesting responses. The Learning Revolution: Where have all the leaders gone?

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4 Ways L&D Can Maximize Learning Technology for Hyper-Connected Learners

Instilled

This blog post explores ways that L&D professionals can take advantage of having hyper-connected learners across the enterprise. A constant state of connection has grown increasingly common, especially for knowledge workers. But when it comes to the workplace, high-speed internet and sophisticated, social technologies have opened up new avenues for delivering learning and engaging learners across the enterprise. Capture tacit and institutional knowledge.

mLearning Feature Sets: Possibilities Wide & Deep

mLearning Trends

In our experience, enterprise customers serving the exact same markets will often select and apply vastly different feature sets to achieve their own stated mlearning goals and objectives. The Feature Sets - A Range of Possibility The variety of available mobile devices enables a myriad of potential uses for the preparation, delivery and tracking of learning for mobile workers; and the more capable the mobile device, the wider the array of possible content delivery methods.

Quick Wins

Tony Karrer

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. Mark - there's a reason that Andrew McAfee talks about these things being emergent ( Enterprise 2.0: Just saw a post by Mark Oehlert - Danger of Quick Wins.

Re-imagining Work & Learning in a Networked World

ID Reflections

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Bring formal learning to the Enterprise Social Network (ESN) to: Let the conversations and context build around formal courses Provide users with the choice of moving back and forth across the learning continuum 2. "The nature of work is changing.

When it Comes to the Workday, How Short is too Short?

Everwise

In the past few decades, research has uncovered a lot about worker productivity and the factors that increase or decrease it. Simultaneously, technology has made it possible for knowledge workers to do their jobs from almost anywhere, including those at large enterprise companies whose operations span the globe. Extending the typical retirement age, Slim argues, could be a win-win for workers and companies. Are you still “working 9 to 5”?

The augmented world of work: Chatbots and voice in digital learning

Brightwave Group

There won’t be the same need for people to retain a lot of detailed information; the enterprise version of Google will be available by voice – secure within the cloud and learning more about the way you work with each interaction. For desk based customer support teams and knowledge workers, these tools provide at-the-fingertips resourcing. Much has been said in the last 12 months about chatbots, digital assistants and voice interfaces.

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Learning Professionals Leaders

Tony Karrer

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? On this month's Big Question - Lead the Charge - we are already seeing some interesting responses. The Learning Revolution: Where have all the leaders gone?

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Learning in the new workplace — meeting the needs of the modern employee

Matrix

In a similar spirit, Ikujiro Nonaka, author of The Knowledge Creating Company , characterized knowledge-creating companies as places where “inventing new knowledge is not a specialized activity… it is a way of behaving, indeed, a way of being, in which everyone is a knowledge worker.” The learning organization — the scholar approach. The concept of learning organization is not new.

mLearning Tech A’plenty Released at CES 2011

mLearning Trends

And many of these advances drive the potential and increase the affordances of mobile learning and performance support across the enterprise. It is starting to feel like the smartphone is finally going to start replacing the feature phone inside every knowledge worker’s pocket or purse; I’m not saying my mom is going to replace her Jitterbug anytime soon but she’s a grandmother not an enterprise employee.

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Your First Steps to Adopting ‘Learning in the Flow of Work’

WhatFix

Also, at a time when the average knowledge worker is struggling to set aside time (just five minutes per day) for formal learning, the traditional learning system is quite redundant. .

Demystifying Working Out Loud

Learnnovators

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The workforce today is not only globally distributed but also contingent giving rise to the notion of the extended enterprise. The baby boomers are retiring taking their tacit knowledge and experience with them. Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency.

Learning Organizations, eLearning 2.0 and Edupunk

Clark Quinn

These are fair questions that are also central to the issues of the Enterprise 2.0 Most knowledge workers are used to thinking about that type of content being created for internal use only. Janet Clarey wrote an interesting blog post in response to the relatively recent edupunk meme which is basically an ideology that DIY learning and repurposing content is the way to go (and somewhat the ONLY way to go). Janet juxtaposes the recent inclusion of eLearning 2.0

Work Literacy and what I plan to do about it

Web Tools for Learners

From the Work Literacy blog: Work Literacy is based on the beliefs that: With the growth of new technologies, explosion of new information, and accessibility of experts around the world, there’s a growing gap between the work practices and skills that most knowledge workers possess and the resources available to them. As knowledge workers we need practical skills, methods and tools that will improve our effectiveness and help us stay on top of our game.

Bob Little – Crystal Balling with Learnnovators

Learnnovators

Last year, Docebo – the Italy-based Cloud-based, Software-as-a-Service (SaaS) Enterprise learning management system provider – published the results of its researches into the worldwide e-learning market. It believes that Cloud-hosted solutions will continue to make LMSs more attractive to the small-and-medium enterprise market. In reality this has been part of mainstream working practice for many knowledge workers since the 1990s.