This Week on #TalkTech: Apple Slows Innovation, PKM Not a Technology, and Digital Natives

Bottom-Line Performance

Topic 2: Personal Knowledge Management (PKM) is Not a Technology…so how do we help organizations learn informally? Harold Jarche, writer and consultant on social learning and PKM, often explains that informal learning is how we naturally learn and NOT a product that can be purchased. PKM is not a technology, an enterprise system, a piece of software, or a platform. If anyone is selling you a PKM system, they do not understand it.

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Are you supporting new fashioned learning in the workplace?

Jane Hart

Old-fashioned learning is what we’ve been refining over the last couple of decades as new advances in technology have emerged. But this state of affairs is only going to increase, as organisations ”go social” and encourage widespread enterprise knowledge sharing. All this is collectively referred to as personal knowledge management (or PKM). How do you help workers develop a PKM skill set? PKM Social learningSo what is “new fashioned” learning?

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Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development. Her writings and articles have been published in papers like The Business Standard, Inside Learning Technologies Magazine, U.K., Technology is merely an amplifier and enabler.

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LearnTrends: Personal Knowledge Management

Experiencing eLearning

Sense-making with PKM. PKM is a set of problem-solving skills for work, focused on getting things done but not necessarily task focused. More important advances in the future will be our advances in dealing with information & problem solving, not in computer technology ( he was quoting someone–didn’t catch who, and this is only a paraphrase ). Big KM = enterprise KM, lots of structure. A PKM Method. Other models for PKM.

Demystifying Working Out Loud

ID Reflections

It has helped me to develop my personal learning network (PLN) and enabled my PKM. Does working out loud need digital technology in the form of an online platform or tool? future_of_work informal learning pkm PLN wol workingoutloud Workplace Learning

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Workplace Learning in a World “Beyond Automation”

Learnnovators

With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. And another telling line from the post emphasizes this point: “ In the 21st century, creating meaning and innovating will be democratized through technology.” They will need to actively help the workforce build the required skills well-articulated in the PKM framework developed by Harold Jarche.

The 21st Century Curator

ID Reflections

And this is what today’scurators do—aided and inspired by technology. Robert Scoble’s post, the7 needs of real time curators , lists what affordances technology and toolsshould offer a curator for them to add true value—something beyond just aggregation.Excerpt below: 1. Whether we depend on others to provide us with curated content or wedecide to become curators in our area(s) of expertise or interest, the need forcuration as a sense making and PKM activity is undeniable.

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12 features of supporting social collaboration in the workplace

Jane Hart

So it is not just about adding new social approaches or social media into the training “blend”, s upporting social collaboration is underpinned not only by new technologies but by a new mindset. 3 – helping people work and learn effectively in this networked era (and within a social business), by developing their own Personal Knowledge Management (PKM) skills. See my article The Role of the Enterprise Learning Community Manager for more about this role.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

“ I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” Don Tapscott (italics mine). In such cultural settings, social learning naturally fails in spite of state of the art enterprise collaboration platforms and other technology. One cannot bolt-on new technology while following old processes and expect change to happen.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

“ I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” In such cultural settings, social learning naturally fails in spite of state of the art enterprise collaboration platforms and other technology. Given the rapid proliferation of technology and their impact, a Systems Thinking approach to how work and learning happen becomes crucial.

The 2 views of workplace learning: L&D and Employee

Jane Hart

The technologies they employ underpin this approach: e-learning authoring tools to create templated content, and a LMS to store all the usage data. Whilst L&D believes that there is still a need for some form of top-down training and that conventional ways of classroom and e-learning need to be updated, they are not simply interested in putting “ lipstick on the pig “, i.e. adding in the latest technology or trend.

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Social Learning is Voluntary; Collaboration Platforms are Enablers

ID Reflections

Then comes the dichotomy of having an enterprise collaboration platform where no one is sharing, where there are no conversations happening, no debates and questions. Learning has been social ever since human life was born on this planet and will continue to be so, with or without technology. Individuals will get their work done by talking to peers, reaching out to their network, and bringing their #pln and #pkm to work.

What Makes a MOOC a MOOC?

ID Reflections

They are using various tools for PKM ( Personal Knowledge Management ) and taking onus of their own learning. Refer to Harold Jarche’ blog for a deeper understanding of PKM. Access to good quality courses via a technologically sound platform is the bare minimum—the hygiene factor for starting a MOOC. Hence, the role of an enterprise community (learning) manager could become even more imperative in the success of a MOOC.

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Re-imagining Work & Learning in a Networked World

ID Reflections

The latter talks about the impact that the changing nature of technology is having on us. As technological capability increases, the cloud becomes pervasive, and the power of social and mobile become progressively evident, these will transform the way we function. We are aware that working and creating value in the 21st Century entail new skills, and we will feel this pressing need as technology continues to evolve and globalization takes on different shapes and forms.

L&D's New Hatrack

ID Reflections

This article appeared in Inside Learning Technologies & Skills Magazine, January 2015 Our professional, personal, and private lives are being heavily impacted by a world that has become Volatile, Uncertain, Complex and Ambiguous (a.k.a. The onus lies on L&D to gauge the impact of these shifts on workplace learning, leverage technology and herald the change.

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The best elearning reads of 2013

eFront

Learning technology: are we using it right? How Technology Changes The Skills We Need To Learn , Forbes. Enterprise technology through the years (graphic) , Forbes. Technology and change , Euan Semple. Gartner: Top 10 Strategic Technology Trends For 2014 , Forbes. L&D: Get into the Enterprise Social Conversation , the work social. Does technology improve employee engagement?

The Top Six Things Organizations Must Do to Enable Emergent Learning

ID Reflections

Social learning via an enterprise collaboration platform Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice MOOCs which straddle the line between social learning and e-learning with learner communities While an organization can facilitate these, the onus lies with the users/learners. In this context, it is important to remember that technology is an enabler, an amplifier and connector.

Pick of the Month: August 2012

Jane Hart

” Personal knowledge management is clearly becoming a key workplace skill, and in fact Harold Jarche, in Please tell me about your PKM , takes it one step further … “I think that asking, “ What can you do for the organization today?” , would be a better way to start an interview. Imagine an interview beginning with, “Good day, Mister Jones, please sit down and tell us about your PKM.”

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LearnTrends: The Immernet Singularity

Experiencing eLearning

Four technology arenas, 2D Synchronous Learning, Knowledge Sharing Spaces, Web 2.0 Most performance issues in the enterprise have to do with poor processes and workflow, not lack of training/knowledge. Knowledge Management is an oxymoron–you can’t manage knowledge Very interesting seeing this perspective after Harold’s PKM presentation yesterday. Learning professionals’ role is to help the enterprise & individuals deal with change.

The Changing Face of Work and Workplace Learning

ID Reflections

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. What will emerge is a network of diverse and connected workers skilled at PKM learning together to develop skills they can apply to their work. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

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Workplace Learning in a World "Beyond Automation"

ID Reflections

With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. And another telling line from the post emphasizes this point : "In the 21st century, creating meaning and innovating will be democratized through technology." They will need to actively help the workforce build the required skills well-articulated in the PKM framework developed by Harold Jarche.

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Twitter Digest for 2011-05-29

Jane Hart

Infographic: The Enterprise Mobile Explosion [link] #. How to Use Social-Networking Technology for Learning, fm edutopia, [link] #. iSchool Networked Learning PKM Resources fm @ hjarche [link] #. "30 Tweet. RT @ JaneBozarth : GOOD STUFF. Post by @ djudje Courses v. Experiences [link] <and not what you might expect! #. Social Business? It Depends What You Mean By Social [link] #. RT @ dpontefract : Nice.

The differences between learning in an e-business and learning in a social business

Jane Hart

Although the advent of e-technology in the late 1990s changed businesses into e-businesses, this was essentially about automating existing business thinking and practices. Although in the last decade we have seen the emergence of new technologies and trends, these have been merely “retrofitted” (and often “force-fitted”) into this old model of training, and essentially we have seen little more than “tinkering” with the model. Technology.

The Changing Nature of Workplace Learning

ID Reflections

Many organizations are also beginning to believe this and are investing in Enterprise Social Network (ESN) platforms. As an L&D professional who is passionate about self-driven learning, #pkm and #pln, and believe in and evangelize social and informal learning, I realize it''s time to take a step back and do a reality check. Recently, I read two posts that to me reflected the changing nature of work -- from divergently different perspectives.

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The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

Social learning via an enterprise collaboration platform. It empowers learners to build their personal learning networks (PLN) and personal knowledge management (PKM) by leveraging technology to connect a distributed and diverse workforce. In this context, it is important to remember that technology is an enabler, an amplifier and connector. “ …changes in mindset are more important than changes in hardware or software. ” ~ Steve Denning.

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. What will emerge is a network of diverse and connected workers skilled at PKM learning together to develop skills they can apply to their work. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

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THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. What will emerge is a network of diverse and connected workers skilled at PKM learning together to develop skills they can apply to their work. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

IBM 100

Demystifying Working Out Loud

Learnnovators

It has helped me to develop my personal learning network (PLN) and enabled my PKM. The workforce today is not only globally distributed but also contingent giving rise to the notion of the extended enterprise. Does working out loud need digital technology in the form of an online platform or tool?

Learning and KM: Separated at birth?

Jay Cross

Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. Today, Enterprise 2.0 A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

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eLearning Learning - Best of May

Tony Karrer

The Truth About Twitter - Social Enterprise Blog , May 11, 2009 Twitter Tips: for Teachers & Educators - Don't Waste Your Time , May 9, 2009 Twitter and Webinars - eLearning Technology , May 14, 2009 Presentation: Twitter in Education - Don't Waste Your Time , May 12, 2009 The Challenge of Training the PlayStation Generation - The E-Learning Curve , May 15, 2009 Adobe eLearning Suite: is it worth it? Clive on Learning , May 29, 2009 Implementing New Learning Technology?

The Changing Nature of Workplace Learning

Learnnovators

Many organizations are also beginning to believe this and are investing in Enterprise Social Network (ESN) platforms. As an L&D professional who is passionate about self-driven learning, #pkm and #pln, and believe in and evangelize social and informal learning, I realize it’s time to take a step back and do a reality check. Recently, I read two posts that to me reflected the changing nature of work — from divergently different perspectives.

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THE CHANGING NATURE OF WORKPLACE LEARNING

Learnnovators

Many organizations are also beginning to believe this and are investing in Enterprise Social Network (ESN) platforms. As an L&D professional who is passionate about self-driven learning, #pkm and #pln, and believe in and evangelize social and informal learning, I realize it’s time to take a step back and do a reality check. Recently, I read two posts that to me reflected the changing nature of work — from divergently different perspectives.

Top posts on Working Smarter for April 2014

Jay Cross

Done right, they can be a powerful weapon in helping us to escape from the dark side of technology. Enterprise knowledge sharing requires trusted relationships HAROLD JARCHE | TUESDAY, APRIL 8, 2014. A different approach to enterprise technology EUEN SEMPLE | WEDNESDAY, APRIL 9, 2014. Why PKM? STEPHEN DOWNES: HALF AN HOUR. APRIL 21, 2014. Connectivism as Learning Theory.

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Social Learning Cannot be a Bolt-On Strategy

ID Reflections

“I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” In such cultural settings, social learning naturally fails in spite of state of the art enterprise collaboration platforms and other technology. Given the rapid proliferation of technology and their impact, a Systems Thinking approach to how work and learning happen becomes crucial.

Most popular posts about Working Smarter for July 2012

Jay Cross

The role of the Enterprise Learning Community Manager #elcm . If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0, How can I convince others about the value of social technologies in an organisation?” PKM as pre-curation HAROLD JARCHE | THURSDAY, JULY 12, 2012. July, 2012.

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First Time Visitor Guide

Tony Karrer

Blog Description This blog covers trends in eLearning and more broadly the use of technology that aims to improve human performance. Thus, the blog has a tendency to jump into a wide range of technology types and solutions. Informal Learning is Too Important to Leave to Chance Personal Learning Top Ten Reasons To Blog and Top Ten Not to Blog PKM and Personal Learning Personal Learning for Learning Professionals - Using Web 2.0 Enterprise 2.0

Guide 101

35 Top eLearning Articles and 6 Hot Topics for March

eLearning Learning Posts

Twitter for Learning – 55 Great Articles - eLearning Technology , March 24, 2010 Collection of articles around how to make effective use of Twitter as a learning tool. Culture Change or Enterprise 2.0 Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 PKM in a nutshell - Learning and Working on the Web , March 22, 2010 Personal Knowledge Management: A way to deal with ever-increasing digital information. PKM (10).