How to Evaluate Learning: The Kirkpatrick Model for the 21st Century
Dashe & Thomson
JANUARY 20, 2012
Recent research by ASTD and REED Learning indicates that the top skills desired by Learning & Development departments are measuring and evaluating training. Kirkpatrick’s revised “Four Levels of Evaluation” model, what we need to do is find out what success looks like in the eyes of these senior managers and stakeholders and let them define their expectations for the training program. Kirkpatrick calls this Return on Expectations, or ROE.