How to Evaluate Learning: The Kirkpatrick Model for the 21st Century
Dashe & Thomson
JANUARY 20, 2012
Recent research by ASTD and REED Learning indicates that the top skills desired by Learning & Development departments are measuring and evaluating training. Even though many Learning and Development organizations find it a challenge to prove training’s effect beyond how learners react to the training and whether they have learned the training content, senior management and business stakeholders are more and more interested in metrics that show the impact on the organization.