Remove Events Remove Knowledge Management Remove Mash-up Remove Mashups

Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us the early definition of Performance Support was: Performance Support empowered novice employees to get up to speed rapidly, to perform with a minimum of outside coaching or training, and to do the job as well or even better than experienced workers. I would say that they come closer to knowledge management than performance support.

Corporate Advisory Council Starts Today

Kapp Notes

Today marks the beginning of one of my favorite events of the year. Our annual Corporate Advisory Council (CAC) event. This is an event where students of instructional technology have a conference with professionals in the field where they can learn, exchange ideas and select students for jobs and internships. It is a great win-win event. The RFP has opportunities for e-learning, hands-on instructor-led elements, social media and follow up training.

RFP 100

Informal Learning 2.0

Jay Cross

It’s the vision we’re selling to managers who don’t get it.&#. Today’s learning is a mash-up of performance support, internal communications, collaboration, social software, real-time feeds, organization development, what’s left of knowledge management, collective intelligence, search, nurturing communities, and traditional learning. Learning comes out of the training silo to join management’s set of performance drivers.