Search

Tony Karrer

This post likely will be quite a bit different because I'm convinced that most people have used different search tools enough that they are pretty comfortable with their current search behaviors. My intent here is to possibly expand the options for the average knowledge worker to be able to search a bit better than they do today. Yes, I personally use Google 95%+ for searching. But I do sometimes jump to other search engines. Search.

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Reduce Searching Start Talking

Tony Karrer

I just saw When Knowledge Management Hurts … Professors Martine Haas from the Wharton School and Morten Hansen from INSEAD , for example, examined the use of internal knowledge systems by teams of consultants in one of the big four accountancy firms trying to win sales bids. They figured that, surely, accessing more knowledge must be helpful, right? So I naturally looked at the citation to read the details … Does Knowledge Sharing Deliver on Its Promises?

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Beyond Search - REAP

Tony Karrer

via Jack Vinson's post Knowledge workers do more than search , found the article: Beyond Search is REAP. The point is that searching is really just the beginning for most activities. From the post: Beyond Search is REAP - Retrieve, Extract, Arrange, Present. We're still not there with the deeper tools and the whole experience we desire for truly reaping the value from all that's available to us on the Internet.

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How to Scale Your Learning Efforts While Improving the Learner Experience

Docebo

Let’s consider compliance training , for example. If learners are searching for insights on recent regulatory changes, that course won’t help them. They need to know how to discover relevant content quickly and this is increasingly vital for today’s knowledge worker.

Take Charge of Your Remote Workday with 6 New Microsoft 365 Features

Vitalyst

As knowledge workers, you have been at the heart of this unprecedented remote work experiment. For example, Microsoft’s April update includes a handful of changes that are aimed at improving your remote work experience.

How Learning in the Flow of Work Can Help Remote Workers

Litmos

How much time for training do your workers really have? This had been an evergreen problem — in 2015, research from Bersin by Deloitte found the average worker only has 24 minutes a week for formal learning. Now that many workers are working from home, they may have even less time.

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Corporate Learning Long Tail and Attention Crisis

Tony Karrer

The average knowledge worker has access to an increasingly large set of information resources and corporate learning is an ever smaller part of this set. Cost is most often not a factor in a knowledge workers decision about the use of information. As a quick example, we choose our preferred search engine in large part because we feel it will be the best investment of time to find the best quality information. How do we foster knowledge worker skills?

“Hey, You’re on Mute:” 7 Best Practices for Video Conferencing

Litmos

It’s been a full year since Zoom became a tool most knowledge workers use daily. That’s been exacerbated by the fact that so many remote workers are starved for human interaction after a year of working from home. Another asynchronous course might not be what many workers want.

Seven Things I Learned This Year

Tony Karrer

I’ve been doing this the past few years, for example: Learned about Learning in 2009. Text-to-Speech Examples Text-to-Speech Costs – Licensing and Pricing But what I learned from this was that it was a fantastic way to learn about a topic where I was interested but didn’t have the time to spend researching it. For example my search for an LMS Solution for Simple Partner Compliance Training didn’t really arrive at just the right solution.

The Role of Training in the Wider Productivity Puzzle

OpenSesame

Skills have a major bearing on workforce productivity – especially in developed economies where the majority of employees are knowledge workers. Over 2,000 workers contributed to that research. The biggest barrier to skill development is workers not having (or feeling they don’t have) enough time for training. Plenty of studies confirm this view and suggest that the modern worker spends less than half an hour a week on learning and development.

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Conversation Learning

Clark Quinn

To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people. In Value from Social Media , I talked about the issue of finding information via Google / Search vs. seeking conversation: Let’s consider a simple scenario - I’m trying to decide if a particular solution makes sense for my company / organization.

Share Best Practices - Patterns

Tony Karrer

So, the first thing I did was to quickly search my blog for any mention of "best practice" – whew, I don't use the term much. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

Collaboration: A mantra that makes work play!

ID Reflections

“Collaboration is a process through which people who see different aspects of a problem can constructively explore their differences and search for solutions that go beyond their own limited vision of what is possible.” Background: I think most knowledge workers approach work from two perspectives. An example is a six-member team working together to develop a new marketing strategy in a month, with a de?ned

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

Online Coaching

Tony Karrer

As I've said many times, for concept workers work and learning are inseparable. For a knowledge worker, generally its something like the start of a new project or a new kind of situation that sparks the need for learning. Role of Learning Organizations The learning organization's role is to provide support to these workers/learners as they hit learning ignition points. For example, an organization may make a strategic decision to go after a new market.

Task, Interrupted: How to Seamlessly Integrate Training into Work

Litmos

Case in point: according to the Information Overload Research Group (IORG) , if a knowledge worker is interrupted at work, it takes 10 to 20 times the duration of the interruption to recover and get back to their previous task. Deliver learning to your employees where they are by using an LMS that integrates with the platform where your workers spend the most time. There’s no need to remember multiple sign-ins, no searching for the right courses in an unfamiliar platform.

Hacking Siri for Learning

Upside Learning

For those who haven’t been bombarded yet by the marketing campaigns, Siri is an intelligent software assistant and a knowledge navigator that essentially functions like a digital personal assistant. Here are a couple of impressive examples: Lamonica – controlling the thermostat of his home with Siri. Couple of ideas pop into my mind right away about how technology like Siri could help learning – first, to function as an effective search agent within corporate CMS and KM solutions.

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Learned about Learning in 2009

Tony Karrer

Knowledge Work Skills / Work Literacy Having realized in 2007 that there's a very important Knowledge Worker Skill Gap , I felt the need in 2008 to find ways to help knowledge workers and organizations build skills like Leveraging Networks , Network Feedback , Finding Expertise , Using Social Media to Find Answers to Questions , Learning through Conversation and searching, scanning, etc.

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Needed Skills for New Media

Tony Karrer

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need? Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves?

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Learning Organizations, eLearning 2.0 and Edupunk

Clark Quinn

Most knowledge workers are used to thinking about that type of content being created for internal use only. Allow it to be easily searched. For example, having social bookmarking that allows links to be kept private to a group. Janet Clarey wrote an interesting blog post in response to the relatively recent edupunk meme which is basically an ideology that DIY learning and repurposing content is the way to go (and somewhat the ONLY way to go).

3 Reasons why online training is cost-effective

Matrix

Since it’s so hard to see crystal clear ROI for how more knowledgeable workers increase company profitability, training budgets are among the first to be cut in hard times. Couple this with the aforementioned foggy ROI, and you can’t really blame managers for searching for options and consider all the ways to cut training costs. According to an older study , IBM managed to cut approximately one third of its previous training budget after going digital, to give one example.

Bob Little – Crystal Balling with Learnnovators

Learnnovators

Examples include helping the US-based LMS provider, Pathlore, to be acquired by SumTotal Systems and helping the UK-based learning content producer, Skillchange Systems, to be acquired by Vega (which, itself, was later acquired by an Italian company). For example, there was a decline in overall training expenditure in the UK from a high point, in 2008, of £5.157bn (US$ 7.7bn) to £5.076bn (US$7.6bn) in 2009, with a slow recovery to £5.100bn (US$7.65bn) in 2012.

2008 2009

Tony Karrer

for Learning Professionals Ten Predictions for eLearning 2008 Test SCORM Courses with an LMS Request for Proposal (RFP) Samples Training Method Trends Corporate Learning Long Tail and Attention Crisis SCORM Test Web 2.0 37) Training Method Trends (27) Examples of eLearning 2.0 (26) I put up a couple of screencasts that show how to use LinkedIn for Finding Expertise and Searching for Expertise - LinkedIn Answers.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. White collar workers outnumbered their blue collar colleagues for the first time. Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. That accounts for a mere 5%-10% of the way workers learn their jobs.

Informal Learning Technology

Tony Karrer

Rather, students were told that their role was to select and sample course content, pursuing areas of interest, reading related material from both within and outside the course, and then to contribute their unique perspective based on this reading. In many cases, I find myself searching for the right person as an answer to my learning / work need rather than finding the right content. And I feel that Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap.

Learning Organizations, eLearning 2.0 and Edupunk

Tony Karrer

Most knowledge workers are used to thinking about that type of content being created for internal use only. Allow it to be easily searched. For example, having social bookmarking that allows links to be kept private to a group. Janet Clarey wrote an interesting blog post in response to the relatively recent edupunk meme which is basically an ideology that DIY learning and repurposing content is the way to go (and somewhat the ONLY way to go).

ASTD Follow-Up

Tony Karrer

Part of the beauty of this example is that I believe that through watching what's different with my kids, I can learn a lot about what's different. For example, we still teach Cursive Writing instead of Touch Typing to kids. Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0 For example, ditch diggers?from

ASTD 101

How to Select Online Manufacturing Training That’s Right for Your Company

Convergence Training

Some tips for beginning your search for online manufacturing training. VR can also be great for letting workers safely train on something that would be dangerous to let them work on in real life until they have the necessary skills. Makes it easier for worker to “train up” for next job.

Top 100 eLearning Items

Tony Karrer

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Learning 2.0 - The Things How we read online. -

Part 4: Linked Enablement

CLO Magazine

According to Chris Tratar, senior director of product marketing at Saba, early adopters tend to have heavy focuses on knowledge worker industries, which include consulting, tech companies and any organization with a robust research and design process. Take, for example, the mobile sales app at AlliedBarton. Deciding when push or pull learning works best is predicated on the idea that push and pull types of learning are mutually exclusive.

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Networks and Communities

Tony Karrer

Mercenary Rationale for Network Work & Learning As I discussed in Evaluating Performance of Concept Workers , evaluating the performance of a concept worker is difficult because there's no right answer and most often the evaluator knows less about the subject than the worker. Thus, the bottom line in evaluating a concept workers performance is by looking at: Was a reasonable process used? How would this compare to results from other concept workers?

Open Source E-Learning Development 3: Open Office.org

The E-Learning Curve

It is a truism that instructional designers, courseware developers and learning professionals (particularly in organizations) will source knowledge and learning materials from subject matter experts (SMEs) if possible. This research can be undertaken by using a range of strategies, including searching corporate knowledge-bases, interviewing SMEs, task-based collaboration, and so on.

Top 10 eLearning Predictions for 2010

Tony Karrer

It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. I actually think this is some of the most valuable stuff on my blog, and I believe that most knowledge workers are not really taking advantage of this at the level they should. For example, Harold Jarche tells us 2010: Year of the CM. In December, I mentioned an interesting example of Twitter Captivate Integration.

Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. I’ve used examples from the lending assistants as well as other benefits of the tool to demonstrate how its use would benefit the bank and these work groups.

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Improving Informal Learning

Big Dog, Little Dog

Two recent posts got my attention -- Tony Karrer's Reduce Searching Start Talking and Harold Jarche's Effective knowledge sharing. First, Allen Tough (1999), a Professor Emeritus at the University of Toronto and a thought leader on informal learning, wrote that within each informal learning episode (where the primary motivation is to gain and retain certain knowledge and skills on a task), the average learner interacts with an average of 10 people. knowledge harvesting).

Data on Big Data

Marcia Conner

Google receives over 2 million search queries a minute. Demand for the services of these workers will grow as organizations continue to seek ways to improve efficiency and control costs. Despite high unemployment rates, a lack of skilled workers means many vacancies remain unfilled. Despite its heft, this is a fairly conservative number and reflects the loss of 25% of the knowledge worker’s day to the problem. Taleb’s Black Swan has good examples.

IBM 87

Learning and KM: Separated at birth?

Jay Cross

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

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Informal Learning – the other 80%

Jay Cross

Workers who know more get more accomplished. Most of what we learn, we learn from other people — parents, grandparents, aunts, uncles, brothers, sisters, playmates, cousins, Little Leaguers, Scouts, school chums, roommates, teammates, classmates, study groups, coaches, bosses, mentors, colleagues, gossips, co-workers, neighbors, and, eventually, our children. The organization establishes the goals and gives the workers flexibility in how to meet them.

Personalizing Web Access " WebTools For Learners

Web Tools for Learners

I think knowing how to set up and manipulate our tools is essential to any skilled artisan, knowledge workers included. I’ve filed this one as an example for others. Search for: del.icio.us. WebTools For Learners. Using the web for communication, education, and business! About. Joan Vinall-Cox’s E-Portfolio. Personalizing Web Access. Sometimes a bunch of experiences mash together and inspiration results.

Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

m not and I gave him the standard advice about looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. We provide up-to-date training so our members can meet the latest regulatory requirements, perform their job functions better than ever, get inspired by best practices and sterling examples… and so much more. Knowledge transfer at its most basic. Best of eLearning Learning.

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