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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. Corporate Learning Use Cases.

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Maximizing employee performance in telecommunications

Learning Pool

Data-centric businesses like telecoms will require cohorts of highly trained, specialized knowledge workers to take them forward. Employees will need new skills to utilize and sell enhanced tools, services, and products and deliver the expertise and experience customers demand.

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LinkedIn Guide for Knowledge Workers

Tony Karrer

LinkedIn Basics Tips on using LinkedIn The Unofficial LinkedIn User's Guide for Executives and Professionals LinkedIn Tips 10 Ways to Use LinkedIn LinkedIn Tips and Tweaks: Do More with your LinkedIn Account 20 Ways to Use LinkedIn Productively Making Your LinkedIn Business Network Pay Dividends Ten Etiquette Tips for LinkedIn LinkedIn Learning Center (..)

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Figure it out

E-Learning Provocateur

As a knowledge worker, you never clock off. ” And to a certain extent I agree, but I also appreciate the expert must adapt his or her expertise to the context of the client’s environment. And so this leads me to propose an alternative construct for knowledge workers: figure it out.

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Future-proofing skills in the technology industry

Learning Pool

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. This may mean up and re-skilling entire workforces.

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How L&D is helping the manufacturing industry address a skills shortage

Learning Pool

The challenge is how to develop, maintain, and retain that expertise. This new breed of worker is hard to find and challenging to keep. To retain knowledge workers businesses need to offer regular upskilling and career development opportunities. Manufacturing is heavily exposed to the winds of technological change.

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DRIVING GREATNESS: LEADERS AS COACHES

PDG

A leader’s responsibility, according to this mindset, is to monitor employees and transmit their knowledge to them in an efficient manner in order to get the desired output. Contrast this with the “greatness mindset” of the more recent knowledge-worker age.