Applying Expertise

Clark Quinn

I’m trying to get my mind around how the information we’re finding out about expertise matches to the types of problems people face. If you look across the literature on expertise, and the recent writing on how our brains work (c.f. Kahneman’s Thinking Fast and Slow ), you see an emerging picture of expertise. When you look at the Cynefin model, which characterizes the types of problems we face, we see what types of expertise are helpful.

Advanced Mobility: Supporting Knowledge Sharing

Upside Learning

The organisation wanted to leverage the expertise of its star performers. Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance SupportOne of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement.

Excavating knowledge

Learning with e's

His development of the Zone of Proximal Development (ZPD) represented a model to describe the efforts and interaction between a learner and a more knowledgeable other person (MKO) to negotiate meaning together with the learner, within an achievable range of learning.

Content Expertise for Instructional Designers

Experiencing eLearning

We needed SMEs and IDs, but the IDs needed to have a prior working knowledge of the subject of the module they were working on. He had created a lot of training and instructional materials for university classes, but he did not have working knowledge of finance operations. The ones who struggled had little previous knowledge or experience with the module subject. It seems someone with less expertise could have an easier time being an advocate for beginning learners.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

employees have the knowledge and skills. struggle with applying their new knowledge on the job. managers will then use these new skills and knowledge. Apply: With her new skills and knowledge, Sue is ready to try applying SMART in her conversations for a couple of weeks.

Discussing the ASTD Handbook, eLearning, and Published Expertise with Elaine Biech

Web Courseworks

Some of you may wonder how a printed handbook could possibly compete with the networked knowledge and agile, on-demand content production of the digital world, but in this case I don’t think it’s proper to set it up as a zero-sum competition.

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Our thirst for expertise

Janet Clarey

Poke around while you’re there you’ll see that it’s generally a big knowledge market. I think Quora gets at our thirst for expertise. I haven’t answered a question on Quora even though I’ve had an account for about a year.

Developing Training Material for Hi-Tech IT Products – Our Expertise, Your Advantage

Origin Learning

Expertise in instructional design combined with the knowledge of subject matter experts has led us to a stage where we can rapidly understand your needs and develop high quality training content – be it from scratch or otherwise.

Accessibility Expertise: Determining Where It Belongs in Elearning Development

The Learning Dispatch

Instead of making everyone on your team an accessibility expert in all things, formalize and implement processes that place appropriate knowledge and skill in the right role. The post Accessibility Expertise: Determining Where It Belongs in Elearning Development appeared first on Microassist.

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. Does your organisation have a searchable personnel directory that captures everyone’s expertise?

Getting Started With Knowledge Management

Geenio

In this article you will find a list of basic recommendations that can be used to establish knowledge management in an organization. If your company treats its employees’ expertise with the respect it deserves, you can use the information

How to Boost Associate Expertise to Deliver a Successful Omni-Channel Retailing Experience

Axonify

We wanted to help retailers with this challenge, so we’ve created an eBook called: How to Boost Associate Expertise to Deliver a Successful Omni-Channel Retailing Experience.

Everyone is an SME

E-Learning Provocateur

One of the recurring themes on my blog is a call for Subject Matter Experts (SMEs) to share their knowledge with the wider organisation. We need to empower the many to share their expertise.

How do you fight inert knowledge? Develop quality instruction…

Coffee and Design

Consider Wikipedia’s definition of Inert Knowledge — information which one can express but not use. So, how are these “facts” or bodies of knowledge recalled when needed from the LTM? Uncategorized expertise inert knowledge information processing ITForum long-term memory

Virgin Media: Recording employee knowledge

Visual Lounge

Our very own Innovation Strategist, Troy Stein, flew to the UK earlier this year to visit Virgin Media to see how one of the largest media companies was using Snagit to document and share the invaluable knowledge of some of their most experienced employees.

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally.

Searching for Expertise - LinkedIn Answers

Clark Quinn

Yesterday I created a screen cast on LinkedIn for Finding Expertise. This is definitely a knowledge work task where talking to someone will help. Today, I saw a post on our Free - Web 2.0 for Learning Professionals where someone said: I am currently trying to find a SME experienced with Moodle (a CMS/LMS) and WizIQ (synchronous web class technology). I posted a query about this to several of the groups that I've joined on LinkedIn and have received about a dozen responses so far.

Want To Share Your Expertise? You’re Cursed. Here’s How To Fix It.

OpenSesame

Because you know more about your topic than others do, and you want to share your knowledge with them. But have you ever stopped to think about how your expertise could be making it harder for you to create effective online courses? Hinds called this the Curse of Expertise.

How To Extract Knowledge From Experts Before It’s Lost

Dashe & Thomson

Even if the company appreciated his expertise and commitment, they likely wouldn’t let him leave with a computer. Now, what would happen if that same employee walked out on his last day without sharing any of his expertise? Business as usual… The post How To Extract Knowledge From Experts Before It’s Lost appeared first on Dashe & Thomson. Learning institutional knowledge subject matter experts

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Freedom to Learn and Pursue One's Expertise

Vignettes Learning

We call it Path to Expertise or Path2X. Yet, the breadth and depth of knowledge required by learners surpass our present capabilities to provide this to our members. This provides them a unique perspective of their pursuit of expertise.

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally.

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. Does your organisation have a searchable personnel directory that captures everyone’s expertise?

Retiring Workforce? Use Your LMS To Capture Their Knowledge

Upside Learning

How to capture the knowledge that resides in the heads of the ageing workforce, which is on the verge of retiring? I believe an LMS could be a good place for sharing and capturing tacit knowledge. Learning Management Knowledge Capture LMS Retiring Workforce

Expertise: Why The Odds are Stacked Against Novices

Vignettes Learning

I continue to plow the literature on expertise and find it most exhilarating and inspiring. However, this outlook is the far-end spectrum of what expertise is. If we look at expertise as an final end result of capability and mastery, then we may be stuck.

How to Boost Associate Expertise to Deliver a Successful Omni-Channel Retailing Experience

Axonify

We wanted to help retailers with this challenge, so we’ve created an eBook called: How to Boost Associate Expertise to Deliver a Successful Omni-Channel Retailing Experience. We thought we’d share it with you too because, even if you’re not in retail, understanding how to increase employee knowledge is important in every industry for building and sustaining competitive advantage.

8 Ways You Can Develop And Prosper In Your Chosen Profession

Your Training Edge

What’s more, you can use the knowledge you gather by reading to get ahead in your career. Gain expertise in an area that’s valuable for your organization. So it will be wise for you to gain ample amount of knowledge on such technologies.

Getting the SME to Share Expertise for eLearning: Understanding “Type”

Web Courseworks

dissertation proposal on contributing factors to expertise-sharing between the SME and the design team. The development team member bonding with the SME starts with a better understanding of the types of expertise. In the book Expertise in Context , edited by Paul J. Quality of Knowledge: according to which experts simply know more than do non-experts—memory must play a role or ability to quickly find the information.

Screencasts for knowledge sharing

Visual Lounge

Between all my jobs over the years, I’ve accumulated a lot of knowledge (some good, some bad) in this head of mine. I’ve leveraged this knowledge to progress in my career, and to increase my income. My knowledge paid off! You have valuable knowledge to share!

Gift horses

E-Learning Provocateur

So I’m more than comfortable with L&D professionals pushing the envelope on the basis of knowledge, curiosity, creativity and experience – so long as these activities are put through the Design Thinking cycle too.

The role technology plays in the knowledge creation process

Docebo

The following is part two of an excerpt from a knowledge brief by Aberdeen Group : the brief discusses the role that technology plays in the knowledge creation process and the ways in which Learning 3.0 The creation of new knowledge always begins with the individual.

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6 Ways to Encourage Knowledge Sharing at Work

LearnDash

Knowledge sharing is a not-so-recent buzz word for many businesses, but the idea behind it is straightforward and worthy of consideration. Essentially, organizations are recognizing that the wealth of experience and knowledge their employees possess is one of their most important resources, and that by encouraging their employees to share that knowledge with each other, they not only function more consistently as a team, they also grow the intellectual wealth of the whole organization.

Learnlets » Climbing the expertise ladder

Clark Quinn

Everyone is an SME

E-Learning Provocateur

One of the recurring themes on my blog is a call for Subject Matter Experts (SMEs) to share their knowledge with the wider organisation. We need to empower the many to share their expertise.

3 Ways to foster a knowledge based organization

SkyPrep

3 Ways to Foster a Knowledge Based Organization. In one way or another, organizations today have realized that to confront the cut-throat competition in international market environment, it is essential to become a knowledge based organization. What is a Knowledge based Organization?

Why You Need a True Knowledge Sharing Culture (And What it Takes to Establish One)

Docebo

Technology can be one of your greatest assets in nurturing a knowledge sharing culture. The concept might seem simple enough, but there’s much more to establishing a knowledge sharing culture than meet the eye. Only 20% believed knowledge sharing was either effective or very effective.