How HR Chatbots Can Improve Employee Self-Service Portals
MAY 14, 2019
Employee self-service portals allow team members to complete a variety of basic tasks, from personal data updates to time tracking and time off requests, without involving HR personnel or human interaction. To be effective, however, an employee self-service portal needs to be user-friendly. The HR chatbot tends toward the more intricate end of the scale, performing like a virtual assistant, but is as easy to use as Facebook messenger.