Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. I've been a long-time believer in EPSS and ePerformance.

Point Solutions vs. Suites and Composition

Tony Karrer

The description of LAMS in their FAQ is interesting: LAMS is focussed on a very specific aspect of e-learning - sequences of learning activities, particularly collaborative activities. says "create lots of easily composable, point solutions that can be mashed together."

Suite 130