Part 2: The Mentality Behind Measurement

CLO Magazine

” Accenture, a global management consulting, technology services and outsourcing company that uses various facets of social learning such as instant messaging, group discussion boards and video chat, adopted a similar measurement strategy. Once a social learning strategy is in place, learning leaders should measure it as they would any other initiative to determine if it’s working, if it’s solving a business need and how it can be improved.

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