LearnTrends: Personal Knowledge Management

Experiencing eLearning

These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. Social bookmarking sites are less often blocked by corporate firewalls. My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different.

This Week on #TalkTech: Apple Slows Innovation, PKM Not a Technology, and Digital Natives

Bottom-Line Performance

Topic 2: Personal Knowledge Management (PKM) is Not a Technology…so how do we help organizations learn informally? Every time we search Google or Youtube, ask a colleague for help, or read an article, we are managing our own knowledge. These barriers include social media policies, firewalls, inefficient work practices, defining people by their job, and many others, too numerous to name. #TalkTech is the “flipped” approach to Twitter chats.

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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. I would say that they come closer to knowledge management than performance support. Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes.

2.0 and Interesting Times

Tony Karrer

Knowledge Management, Corporate Library, OD, IT and, of course, the business getting smart about a whole lot of new kinds of solutions looking outside the firewall for solutions And all of this comes in an ever more challenging world: The Business of Learning faces real pressure and we are expected to do more with less. Interesting post by Dan Pontefract where he provides definitions of some different "2.0" definitions and the HR & Organizational impacts.

Web 2.0 Applications in Learning

Tony Karrer

This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning. Selling the Value Often it can be tricky to convince management of the value of providing these tools. Firewalls - You can certainly install tools behind the firewall. You have to decide about inside the firewall vs. SaaS, but this shouldn't hold you back.

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Profile of a learning architect: Sebastian Graeb-Konneker

Clive on Learning

Stakeholder management is of the upmost importance, with the learner an important voice in the process. And someone is always responsible for supporting your development – with coaching from your line manager and mentoring. Backing this up is a knowledge management strategy based on the simple requirement to “ask, learn, share.” Learning through blogging Blogging is possible within the firewall using SharePoint, but hasn’t taken off in any significant fashion.

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Working smarter

Jay Cross

My must-reads include David Snowden on complexity, George Siemens on network learning, Jonah Lehrer on neuroscience, Steven Denning on management practice, Nancy White on building communities, Dan Pontefract on collaborative culture, and Ross Dawson on living networks. I am encouraging companies to consider using private versions behind their firewalls for dynamic knowledge management. Higher ground. I don’t talk much about training or learning any more.

Ten years after

Jay Cross's Informal Learning

Machine-age managers complained when employees had downtime because they were in training. Why is this a management responsibility? We’re a Knowledge Business,” say an increasing number of CEOs. People are our most important asset,” say managers. The ability of our people to learn and grow is our only sustainable competitive advantage,” say the management consultants. Knowledge is power. Today, all knowledge workers are free agents.

43 Great eLearning Posts and 5 Hot Topics Including Google Buzz and iPad

eLearning Learning Posts

E-Learning along the curve: adapting to knowledge workers learning needs - The E-Learning Curve , February 18, 2010 Formally-structured approaches to learning are best deployed to novices in the relevant discipline or skill area. Sensing and Thinking - Learning and Working on the Web , February 16, 2010 Tim Kastelle (a great source of knowledge on innovation) discusses how it’s better to have a good idea than a large network to fire off any old idea. Best of eLearning Learning.

SMBs and Social Learning Technologies

Janet Clarey

For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. More and more, learning management system companies are seeing the need to expand their solutions beyond a learning environment where classes and courses are the center of activity. Document and share: learners should be actively creating rather than consuming knowledge.