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Ten years after

Jay Cross's Informal Learning

In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Network bandwidth growth will be multiplied, in effect, by sophisticated compression algorithms and hardware that will make rich media streams fit into available channels. Knowledge is power.

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SMBs and Social Learning Technologies

Janet Clarey

Noted main difference between main stream media and social media. For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. information/knowledge workers. For leadership development.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Workers are disgruntled. Instead, managers should inspire workers, set expectations, and get out of the way. Feeds, Tweets, streams. Know where.