Staff Education Challenges for Global Business
Your Training Edge
AUGUST 8, 2019
Gartner, a leading research and advisory company, predicts that AI bots are going to power 85 percent of the customer service interactions by 2020 and lead up to $33 trillion annual economic growth . So, how can you make the most of AI technology to boost your next L&D strategy? L&D professionals must know about AI technology to be able to put forward the right questions to the solution providers and make sure the test user groups reflect diverse perspectives.