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How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

Google is teaching people to use more of its services in online courses. Google could have produced a slick, buttoned-down, tech-oriented training program, like they did for Google Wave, but this time around, Google chose a friendly, avuncular fellow to lead you through the ondemand session.

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The Future Of Learning Design

The eLearning Coach

They use authentic sounds to put the listener in the location of the interview, stories to provide the context of the segment and then insightful questions. Alternatively, the product Google Wave is impressive. They engage listeners through dialogue with guests, short segments and narrowly defined topics.