The key to understanding what’s going on

Jay Cross

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Knowledge management and corporate learning may never be the same. For those interested in how companies learn and share their smarts, it has begun already. formal | informal.

It’s a matter of culture

The Learning Circuits

I'd like to follow up on my last post and also weigh in on the question of investment in formal training and informal learning. Jack Welch used a much softer and holistic approach at GE, where, as we now know, there was a strong emphasis on informal communication and bottom-up creativity, aiming at creating a learning culture. How could informal learning have been encouraged?


Jay Cross

Informal Learning – the other 80%. “learning (co-creation of knowledge)&#. “If we look at learners positively, we see that their learning creates new knowledge. Learners can give more than they take by sharing what they learned and how they learned it with others. Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented.