Remove Groupware Remove Instant Messaging Remove Knowledge Management Remove Social Software

The key to understanding what’s going on

Jay Cross

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated.