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Manager, mentor or coach? Help! We need some distinctions!

CLO Magazine

Managers can use a coaching approach, but they need to distinguish between roles and earn the right to coach by gaining trust. Do these roles and conversations tend to blend and overlap? Indeed, they do, but that is why it is so crucial for managers to know exactly what is needed and the role they are adopting at any given moment.

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7 Most Used Online Corporate Training Platforms

Kitaboo

Your employees might be highly qualified for their roles, but on the job, they are as good as the training you provide them. Grovo: With Grovo, enterprises can create and deliver engaging training content to employees. The tool offers data security and conforms to all the laws and regulations for data privacy.

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Remote Training Strategies that Work

Lemonade

Remote training strategies need to be engaging and include dynamic and interactive methods: Small group discussions and brainstorming sessions Role-playing and problem-solving scenarios Technology walkthroughs and simulators Using an interactive approach to training also has the added benefit of improving relationships and morale.

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Please L+&D, Can We Have More Management Training?

CLO Magazine

It’s no secret that poor management factors into poor employee engagement, but a September 2016 Grovo study revealed this critical employee group wants all the help it can get. According to the study conducted by Wakefield Research, 98 percent of U.S. According to the study conducted by Wakefield Research, 98 percent of U.S.

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How Technology is Changing the Way We Do Product Training

Lemonade

For many organizations — especially financial institutions — the role of frontline staff is changing. Examples of digital adoption platforms: WalkMe, Horizn, Whatfix Role-Play Scenarios Role-plays are a classic training tool for sales and customer service reps.

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How Technology is Changing the Way We Do Product Training

Lemonade

For many organizations — especially financial institutions — the role of frontline staff is changing. Examples of digital adoption platforms: WalkMe, Horizn, Whatfix Role-Play Scenarios Role-plays are a classic training tool for sales and customer service reps.

article thumbnail

How Technology is Changing the Way We Do Product Training

Lemonade

For many organizations — especially financial institutions — the role of frontline staff is changing. Examples of digital adoption platforms: WalkMe, Horizn, Whatfix Role-Play Scenarios Role-plays are a classic training tool for sales and customer service reps.