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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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Contextual Help Software Options That Will Help Revolutionizing Corporate Software Training

IT Training Department Blog

Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. But there’s nothing that stops them from being the perfect solution for creating contextual help in your company’s software.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Fortunately, some of the smartest and most successful companies are embracing education benefits and helping to spread “learning literacy” among many industries. They help sustain talent pipelines by upskilling and reskilling workers in real time. Future of work expert Heather McGowan has aptly described learning as “the new pension.”

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.