Why eLearning Development Ratios Can be Hazardous to Your Career.

Dashe & Thomson

Before you commit to delivering a project based on these ratios (or buying services from someone based on them), it is useful to keep a few things in mind about eLearning Development Ratios: 1.

Ratio 188

Why eLearning Development Ratios Can be Hazardous to Your Career

Dashe & Thomson

Before you commit to delivering a project based on these ratios (or buying services from someone based on them), it is useful to keep a few things in mind about eLearning Development Ratios: 1.

Ratio 155

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Development Ratio, mLearning, Change, & Feedback

Big Dog, Little Dog

Recent Survey shows 36:1 development ratio for ILT - Bryan Chapman. Front-End Analysis (Data Collection, Working with SMEs) = 13% (4.8 hours) Instructional Design (Objectives, Outlining, Content Development) = 13% (4.6 hours) Lesson Plan Development = 11% (3.8 hours).

Ratio 41

Convert ILT to eLearning - Estimating

Tony Karrer

Conversion Estimation Some resources on the conversion of Instructor-Led Training (ILT) to eLearning / Web-Based Training (WBT) – found through eLearning Learning using Convert ILT as the starting point: In What Training Costs Part I: Converting Content from ILT to WBT , they discuss compression of ILT when its converted to eLearning: Compression ratio : What would the length of the course be if it were online vs. classroom based?

ILT 103

eLearning vs ILT stats?

Marcia Conner

kkapp Try this link for hours difference of elearn vs ILT [link]. DR1665 I think we run about a 4:1 ratio here. JoeWehr 6 -16 X - ILT: 40 hrs for 1 day of content; eLearning: 80 - 160 hrs for 1 hr of content; 3 - 4 hrs of eLearning = 1 day of ILT.

ILT 46

Custom eLearning Development: How Long Does it Take?

Upside Learning

His previous data – from his March 2007 post – on this gives us the following ratios for different type of learning: 34:1 Instructor-Led Training (ILT), including design, lesson plans, handouts, PowerPoint slides, etc. Not sure why it takes less time then creating ILT, but that’s what we discovered when surveying 200 companies about this practice. Tags: eLearning eLearning Development Custom eLearning ILT Instructional Design

How MOOCs Address the Needs of Today’s Corporate Learners

Your Training Edge

One of the biggest problems of both ILT and traditional e-learning is that the skills they teach are often not immediately applicable to the job, which results in inefficiencies due to forgetting and the need for retraining. ILT doesn’t cater to any of these.

Daily Bookmarks 08/05/2008

Experiencing eLearning

Basic ratios for developing learning content, from 34:1 for ILT to 750:1 for simulations. How long does it take to create learning? Bryan Chapman. That’s 34 hours of development for 1 hour of instructor-led training.) Compiled from multiple Brandon Hall research reports. tags: instructionaldesign , projectmanagement , e-learning. Content Migrations: Options, Strategies and Faux Pas. Collection of articles about content migration.

Learn how Docebo’s redesigned LMS will boost your user experience

Docebo

Onboarding 20 years ago exemplified the negative outcomes identified in Hermann Ebbinghaus’ forgetting curve theory, which argues that over time, learners retain less and less knowledge from instructor led training (ILT). Also, classroom ILT is expensive and time consuming. Improving the look and feel of your learning management system strengthens user experience. It’s safe to say that training employees has evolved over the past 20 years.

Docebo 160

To Optimize Onboarding Results, Wrap Your Program in Performance Milestones

Allego

Others include the number of appointments scheduled, presentations made, and conversion ratios. . You could also include virtual instructor-led training attendance (VILT) or ILT prep sessions. In an earlier article, we examined The Top 5 Onboarding Blunders and how to avoid them.

Give User Adoption the Respect it Deserves | Social Learning Blog

Dashe & Thomson

This should come in the form of blended learning: using ILT, eLearning, performance support and user-generated content to teach the end users how to properly wield their powerful new tool.

Adopt 191

New MOOC Models: Blended Learning

Your Training Edge

According to the Big Ideas blog over at Omnipress, the trainer-to-learner ratio is falling and n. If there’s one thing we have learned from the rapid changes in education and training over the past year it is that there is more than one way to do things, even in education.

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

ILT vs. WBT vs. informal learning).

What Can March Madness Teach Us About Blended Learning? | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS What Can March Madness Teach Us About Blended Learning? by Paul on March 23, 2011 in Classroom Learning , Video , blended learning Opening weekend of March Madness is over.

Teach 163

How to convince my sales manager eLearning is a brilliant idea

Melon Learning

A good, subtle way to guide your manager in the right direction is to present him with data on how competitors leverage eLearning to maintain top sales talent, improve lead to closed deal ratio and eventually boost the bottom line.

Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed.

Measuring Project Success: Thoughts for the Training Professional.

Dashe & Thomson

Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&#

The Sound of Silence | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Sound of Silence by Jim on April 7, 2011 in eLearning At what point does narration really add anything to an eLearning module, and at what point is it simply being added because “it’s what’s expected?” These are serious questions that deserve serious consideration, but unfortunately they don’t always get it. The usual rationale given for why eLearning needs both text and audio is that it accommodates multiple learning styles. Some people synthesize material when it is presented in written form, and some just do better when they are free to listen without reading. That’s all fair, and we should seek to accommodate as many people as possible in our pursuit of effective training. Oddly enough, however, it’s a rare day when you hear people say “I learn so much better when my brain is trying to do two things at once.” Why don’t we hear that? Because it’s not true. And yet that’s effectively what is happening when we present text visually and then have someone say it at the same time. Whether you are reading or listening, you’re also being distracted by the option your brain is not trying to pay attention to. For an excellent illustration of this problem, check out this great example provided by the always-interesting Cathy Moore (click the image to launch the Flash player): Courtesy of [link] So, why does narration in eLearning frequently do nothing more than parrot back what’s written on the screen? Because that’s what clients have come to expect, and because it looks professional. Think about it. If you had to choose an eLearning provider solely on the basis of samples, and one gave you a module with just text, and the other gave you a module with text and a voice-over provided by professional talent, you’d be likely to think the latter represented the better product. And you’d be wrong. But you’re the client, so you’re actually right. So, as eLearning providers, it’s high time that we have the courage of our convictions, and take a stand to say: “This may be flashy, but retention will be down, time lost to training will go up, and overall costs (especially long term maintenance) will be far higher.” Because after all, we’re here to provide the best value, and while there is certainly a place for judicious use of narration (for instance, explanation of an imbedded Flash animation), it’s not by just regurgitating what’s on the screen. Check out these links for more insight on the topic: [link] [link] [link] And in case you read through this entire article in the hopes of hearing the song by Simon & Garfunkel, and are now really upset, here you go: Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: elearning , narration About Jim Im a Project Manager for Dashe & Thomson, focused on getting the best results for clients whether big (Fortune 500) or small (Fortune 500,000). My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. View all posts by Jim → ← Organizational Change Management Cited – Again – as Key Contributor to ERP Failure Do Instructional Designers in the Social Digital Age need an Engineering Background? → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Sound 172

The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives.

The Cost of E-Learning Development – Time & Money

ICDTranslation

The research study of Bryan Chapman involving 249 organizations indicates that in 2010 the development of instructor-led training (ILT) took anywhere between 22 to 82 hours for 1 hour of training depending on the content, elements and complexity of the course.

Promote Better Alignment for Better Impact

CLO Magazine

Competencies, informal learning and instructor-led training (ILT) will remain priorities in learning and development. That ratio is highly variable. Before 2008, the ratio of learning staff to overall staff in large organizations could be close to 0.5

Ratio 55

The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Ultimate Brain Food: Performance Support by Jolene on January 21, 2011 in Informal Learning , eLearning , mobile learning , performance support In his blog post Social Learning and the Exobrain , Simon Bostok (prolific and thought-provoking blogger at Hypergogue ), declares: The smart people in learning have been talking about shifting pretty much everything to Performance Support. Which is probably about right … I like to think we’re building a better Exobrain. I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) According to Urban Dictionary: Your exobrain (or exo-brain) is your extended brainpower from the information you have access to from your computer or the web. As instructional designers, we can help create environments that grow better Exobrains. Web-based learning portals are the ultimate brain food — extending brain power by positioning learning and How-To reference material close to the job, 24/7. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: elearning , Informal Learning , JIT learning , mobile learning , performance support About Jolene One of my favorite things to do is save the day. Im a problem-solver and thoroughly enjoy helping clients succeed and look good. Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager. I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In my spare time I read, play with my kiddos, and train with the Dashe & Thomson running team. View all posts by Jolene → ← The Freemium Three: Three Free Tools That Will Work Wonders For Your Next Training Project. Moving from Teacher to Facilitator → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

The Renewed Importance of EHR Training – Meaningful Use Incentives.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Renewed Importance of EHR Training – Meaningful Use Incentives by Jim on March 3, 2011 in EHR Training Since the beginning of last year’s health care debate, we’ve all been hearing a lot about Electronic Health Records (EHR), and the promise they hold for saving money and improving patient outcomes. Despite hefty price-tags for initial set up (running to $60,000 per physician in some cases), these babies hold the promise of extensive savings that will more than offset initial investment in the long term. And yet, by the estimate of the Department of Health and Human Services itself, somewhere between 30% and 50% of all clinical practices that attempt to implement an EHR have given up before the process was completed – often at the cost of thousands of dollars and countless hours wasted. Why? Simply put, in most cases failed EHRs suffer from the same symptoms that are seen in countless other IT implementations: insufficient staff buy-in, insufficient training, and an ROI that is often slow to make itself apparent. Up until now the effects of these failed implementations have amounted to little more than lost opportunities. However, with the passing of the American Recovery and Reinvestment Act of 2009 (ARRA), that’s all changed, and there is now significant financial incentive to adopt — and properly use — an EHR system. Congress has made available as much as $27 billion in funds to be disbursed by the Centers for Medicare and Medicaid Services (CMS) to those practices that can demonstrate “Meaningful Use&# of their EHR systems. Per physician, that can mean as much as $44,000 under Medicare and $63,750 under Medicaid — more than enough to cover the initial cost of the implementation. But here’s the kicker — clinics and practices looking to take advantage of the stimulus program need to show meaningful use of a certified EHR system by 2013. After that, incentive payments will begin to decrease, and by 2015, those clinics that are not yet meaningful users will actually begin to incur Medicare penalties. So what’s to be done to insure that this round of (much more lucrative) implementations go more smoothly than those in the past? Clearly, improved communication and training are important — but only if it can be done in a way that does not overburden already overworked employees. Instruction must, therefore, be on an “as-needed&# basis, with concise, easily-accessible, role-based lessons allowing employees to learn in a way that promotes retention without causing burn-out. When combined with role-based assessments, both employees and management will be able to gauge readiness to comply with Meaningful Use requirements. The result? Better patient outcomes, reduced redundancy, and a little extra cash from the government… Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: EHR , elearning , instructional design , Meaningful Use , system implementation training , Training Development About Jim Im a Project Manager for Dashe & Thomson, focused on getting the best results for clients whether big (Fortune 500) or small (Fortune 500,000). My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. View all posts by Jim → ← Supercomputer’s Win on Jeopardy: Little Comfort to Those Implementing Enterprise Computer Software Make Learning An Experience. Blend It! → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

What Can Charlie Sheen Teach Us About Internal Marketing? | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS What Can Charlie Sheen Teach Us About Internal Marketing? by Jim on March 8, 2011 in social learning I’ll be honest.

Teach 161

Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Re-evaluating Evaluation by Barbara on March 16, 2011 in Project Management/Project Delivery For years, I have dutifully included a description of Kirkpatrick’s Four Levels of Learning Evaluation in every proposal for every company I have worked with. And every company has agreed to use “Level 1: Reaction,” or?as it has come to be known—the “Smile Sheet.” Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content. Hardly ever do they use “Level 3: Behavior,” and they never use “Level 4: Results.” I have found this to be extremely frustrating. And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. The focus is on the training event itself and the follow-up to that event. What is measured doesn’t seem to be what companies are interested in. Company executives are typically interested in the bottom line, not how well their employees apply the learning from a training class. My thinking about training evaluation was turned on its head by a presentation at the February 2011 MNISPI meeting by Beth McGoldrick of Ameriprise’s RiverSource University. The title was “Expanding ROI in Training Programs Using Scriven, Kirkpatrick, and Brinkerhoff,” which sounds pretty academic. But it wasn’t. McGoldrick described an approach to evaluating training that wasn’t just about changes in learner behavior but about learners integrated with and interacting within their own workplace. She combined Michael Scriven’s Key Evaluation Checklist with Donald Kirkpatrick’s Four Levels of Learning Evaluation and Robert Brinkerhoff’s Success Case Method. What I liked was that McGoldrick didn’t critique the Kirkpatrick model. She enhanced it. I started to do a little reading to find out more how Kirkpatrick is thought of today and more about Scriven and Brinkerhoff to put this all in context. One of my discoveries was Jane Bozarth , who writes a monthly column called “Nuts and Bolts” in Learning Solutions Magazine. In a column entitled “How to Evaluate e-Learning,” she says Kirkpatrick’s model focuses on final outcomes. Implementing his model does not include gathering data that would address program improvement efforts. According to McGoldrick, that is where Brinkerhoff’s Success Case Method (SCM) comes in. The SCM goes like this: (1) Determine what will be evaluated and how (2) Create an impact model (3) Design and conduct a survey to identify two small groups — one with successful participants and the other with unsuccessful participants (4) Conduct in-depth interviews to identify what supports and what prevents learning from being applied (5) Formulate conclusions and make recommendations The SCM method tells us what is really happening, what results are being achieved, the value of those results, and how the training program can be improved. It doesn’t isolate the training effort. In her column, Bozarth adds this nugget: “To be fair, Kirkpatrick himself advised working backward through his four levels more as a design, rather than an evaluation strategy.” My question is whether the Four Levels hold together as an evaluation design, considering that they still focus on the training event. McGoldrick decided that the model to use in developing the evaluation design would be Scriven’s Key Evaluation Checklist (KEC). The KEC provides a roadmap for the design, implementation, and assessment of evaluations. The KEC includes: The purpose of the evaluation The evaluation methodology and why it was selected The program demographics and resources The criteria for determining the program quality. The KEC also analyzes the value of the evaluation content and implementation, the outcome, the overall significance, and the critical assessment of the strengths and weaknesses of the evaluation itself. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: Ameriprise , Beth McGoldrick , Donald Kirkpatrick , elearning , Four Levels of Learning Evaluation , Jane Bozarth , Key Evaluation Checklist , learning evaluation , Learning Solutions Magazine , Michael Scriven , MNISPI , RiverSource University , Robert Brinkerhoff , Success Case Method About Barbara I have been in the instructional design and performance improvement field for over twenty years, helping clients find the right solutions and the right consultant fit for their projects. In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Organizations such as PACT, ASTD, MNISPI, and the Digital Learning Forum get my creative juices going to generate new ideas and synergies. I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team. View all posts by Barbara → ← Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information Online Academy Helps to Keep Lectures Where They Belong: Out of the Classroom → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Trackbacks/Pingbacks Kirkpatrick Revisited | Social Learning Blog - April 18, 2011 [.] I finished my post a few weeks ago on Reevaluating Evaluation, I found out that Donald Kirkpatrick, the granddaddy of the Four Levels of Evaluation, was taking a [.] Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Organizational Change Management Cited – Again – as Key.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Organizational Change Management Cited – Again – as Key Contributor to ERP Failure by Jon on April 5, 2011 in ERP Training , Organizational Change Management , Project Management/Project Delivery , system implementation training In his IT Project Failures blog, Michael Krigsman frequently discusses the importance of change management, communication, and training in successful ERP implementations. In a recent post, he cites a recent poll by Panorama Consulting , in which IT executives are asked about the “deadliest sin” of ERP implementations. Organizational change management, as usual, is right near the top of the list: A major contributor to the importance of change management stems from the impact on workers’ job roles, and the degree to which those changes can affect their careers. In another post, Krigsman writes: Communications in [the context of ERP implementation] means explaining the business impact of technology decisions to a non-technical audience. That impact likely includes process changes that may affect employees in a variety of ways. For example, a new CRM or ERP system can change workers’ jobs, roles, and even dictate future employment status. Obviously, these changes have a potentially large impact on people working in the organization. Because of these job role changes – and the potential impact on employees’ careers – large pockets of passive resistance to the change can develop. Let’s say a company is centralizing accounting functions like Accounts Payable and Accounts Receivable. If you’re an employee in Finance at a non-headquarters location, chances are good that some corporate “right-sizing” is in the cards for your office. If you are lucky enough to survive the employment-cut after go-live, chances are also good that your job has changed significantly. You may be asked to focus more on reporting and analysis, vs. transaction processing. While this should theoretically be good for your career, it can also be a very threatening change. Without a robust communication and training plan, employees are left wondering how their jobs will look in the future. And when employees are left wondering, resistance to change is a natural and predictable result. To avoid this problem, companies must build significant financial and human resources into ERP project plans for communications, training, and other organizational change management activities. Because the return on investment for these activities can be difficult to quantify, it is often overlooked. In order to succeed, however, it is imperative that managers pay attention to this critical element of ERP project success. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: Corporate Communication , ERP Communications , ERP Failure , ERP Training , Organizational Change Management About Jon I have been involved in enterprise learning, in big companies and. less big companies, for more than 20 years. My learning philosophy: dont make people tote around loads of information in their heads just so you can say you trained them. Instead, tell them where to get the information they need, when they need it. I like to read, make films and play guitar (in private). I am a member of the Dashe & Thomson running and biking teams, and captain of its small but emerging chess team. More about me here. View all posts by Jon → ← Is Your Measuring Stick Allowing You To Manage For The Better? The Sound of Silence → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Change 158

Moving from Teacher to Facilitator | Social Learning Blog

Dashe & Thomson

Even with the help of the newest technology tools to communicate and educate including social media, wikis, and Google, we still need to transform our ILT classrooms and training sessions into integrated blended learning environments.

Work as Improv Theater: Teaching the Right-Brained Learner.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Work as Improv Theater: Teaching the Right-Brained Learner by Jon on January 11, 2011 in Informal Learning , social learning The idea that right brained thinkers will dominate business in the coming century has been gaining momentum since it was first popularized several years ago by Dan Pink in his bestselling book A Whole New Mind. The future belongs to a very different kind of person with a very different kind of mind. The era of “left brain” dominance, and the Information Age that it engendered, are giving way to a new world in which “right brain” qualities-inventiveness, empathy, meaning-predominate. I’ve often wondered what all this right-brained thinking means for the learning industry. Won’t it be difficult to ‘corral’ all these creative thinkers? How will organizations get them to adopt new business processes, procedures, or software systems when necessary? To start answering these questions, we have to acknowledge that formal learning, as we know it today, will not be effective in the future. Instead, we will need to put the workers themselves in charge of their own learning. This position is well-articulated in this post by Jay Cross at his Informal Learning Blog. Cross writes: Once upon a time, people were paid to follow instructions. We thought we could train them to do their jobs. Now, work is more like improv theater. Workers have to solve problems on the fly. They confront situations no one has encountered before. They must perform on the spot. And the only way they can keep up is by learning for themselves. Learning has become the work. If you question whether organizations can succeed by treating employees like members of an improv theater troupe, just look at Google – where employees are encouraged to spend one day a week working on “own” projects. As it turns out, this practice has produced more than half of Google’s current offerings, including Gmail. In the coming years, successful learning professionals will not be those that focus on traditional training methods. Instead, they will focus on organizing and tagging information, and creating systems – technical and social – that let individuals learn how and when it’s best for them. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: Informal Learning , social learning About Jon I have been involved in enterprise learning, in big companies and. less big companies, for more than 20 years. My learning philosophy: dont make people tote around loads of information in their heads just so you can say you trained them. Instead, tell them where to get the information they need, when they need it. I like to read, make films and play guitar (in private). I am a member of the Dashe & Thomson running and biking teams, and captain of its small but emerging chess team. More about me here. View all posts by Jon → ← Facebook or Kanye West: Which Pop Icon Has a Future in Enterprise Learning? Rx for SMEs → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend One Response to “Work as Improv Theater: Teaching the Right-Brained Learner&# Rob Mueller January 19, 2011 at 4:42 am # Very interesting post. Good content. Out of the box thinking is what makes the new world go round and round… Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Brain 161

How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS How Social Networks Can Harness the Power of Weak Ties by Jon on May 11, 2011 in Informal Learning , Social Media , social learning While everyone seems to be expounding with great awe about the speed of change on the internet – especially the uptake of social media technologies like Facebook – it is interesting to note that there are really two factors being discussed: 1) The social networking technology 2) The human dynamics related to social networking The technology hype is natural. The power of tools like Facebook, LinkedIn, and Yammer, are pretty astounding. These tools give us a way to connect with people faster and more easily than ever before. A lot of the Social Media Mavens , however, are really ranting, not about the technology, but about the human dynamics related to social networking. These dynamics have been around for thousands of years, and have been written about extensively for decades – like in this 1973 article by Mark Granvotter in the American Journal of Sociology, The Strength of Weak Ties. If we separate the human aspect of social networking from the technology, we can learn a lot more about the power of networks – not just from today’s pundits, but from many years of sociological research on the topic. For example, Harvard professor Andrew McAfee sums up the Strength of Weak Ties theory nicely, describing how acquaintances with whom we are less familiar are more likely to tell us things we don’t already know: … People we don’t know all that well are hugely valuable in our work. They’re sources of novelty and innovation (because they know quite different things than we do) and bridges to other social networks (because they know quite different people than we do). This implies that digital social tools aimed at facilitating our professional lives might not want to focus too much on helping us stay in touch and work with our closest colleagues. Instead, they might want to help us build, maintain, and exploit a large network of weak ties. After reading this, I started thinking about this new LinkedIn utility I recently installed. Initially it seemed like a fairly useless novelty, but I realized that there may be some value in it after all. If we apply the ‘weak ties’ theory, we might be able to spot people in our network who are both: a) Loosely tied to us (i.e., people with whom we don’t share too many connections) b) Themselves near the edge of a cluster, with links to one or more other clusters. Here’s how a typical LinkedIn network might look: Your weak ties are smaller circles, not at the center of a cluster I heard more support for the Weak Ties theory while attending a Knowledge Management conference in 2005. At the conference, a representative from Raytheon Corporation spoke about a study they had conducted among their vast employee population. By taking inventory of employees’ “connections” (this was still a novel concept in 2005), they found that people had grouped into natural clusters. The clustering of employee groups was not the surprising thing. The real discovery came when they posed problems for various employees to solve. They found that the employees near the edge of a cluster were more effective at problem-solving than those in the middle of a cluster. Why? Because the people on the edge were more likely to be connected to other network clusters, and therefore had access to information that was not available to people who were “buried” at the middle of a cluster. Learning and development professionals should remember the Weak Ties theory when designing social learning systems. It’s not enough for people within functional areas (clusters) to connect. The real challenge, and value, is to find tools and processes that help people connect and think “outside the cluster.&# Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: andrew mcafee , mark granovetter , network clustering , social learning , social media , social networking , weak ties theory About Jon I have been involved in enterprise learning, in big companies and. less big companies, for more than 20 years. My learning philosophy: dont make people tote around loads of information in their heads just so you can say you trained them. Instead, tell them where to get the information they need, when they need it. I like to read, make films and play guitar (in private). I am a member of the Dashe & Thomson running and biking teams, and captain of its small but emerging chess team. More about me here. View all posts by Jon → ← Addressing On-Demand Learning and Performance Needs #LCBQ Give User Adoption the Respect it Deserves → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Analyzing the ROI of Social Media in Training | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Analyzing the ROI of Social Media in Training by Jim on May 3, 2011 in social learning A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives. We know that they work, our clients find that they work, but there’s not always a lot of hard evidence out there going in to a project. In no realm has this been more evident than in our constant encouragement of the use of internal social media networks as a crucial benefit-multiplier for any employee training project. As has been noted in a number of posts here on the Social Learning Blog, including “ Collaborative Learning Lessons from Wikipedia (and Small Insects) ” and “ The $2 Whiteboard Shows Power of Peer-to-Peer Learning ”, while a core curriculum of base training material is essential to spark the learning process when new technology or processes are being implemented, it is when people begin talking that the really handy learning begins. We frequently cite a study from the Bureau of Labor Statistics, which demonstrated that approximately 70% of all on-the-job learning is done informally, through employee-driven initiative, and through employee-to-employee knowledge transfers. Unfortunately, that study was written in 1996, and is getting a little dated (ok, very dated), which is why a recent post by Nancy Kaplan proved so timely. In “ 3 Benefit Measures – The ROI of Internal Social Media Networks ”, Kaplan demonstrates, with reference to a number of recent studies, that internal social media really does bring big dividends in terms of, well, dividends. As she writes: “A recent Gallup study found that firms with engaged workforces have 2.6 times the earnings per share growth rate compared to their industry counterparts. And an Aberdeen Group study found that companies using Web 2.0 achieved an 18% boost in employee engagement.” Putting everything together accordingly reads like this: Web 2.0 = Engagement = Productivity = $$$. While Nancy’s post is not directly focused on corporate learning, she notes that one of the major benefits of internal social media use is its effect on streamlining operations, which can certainly be said for how social media can streamline knowledge uptake and act as an “ exo-brain ,” for the overworked employee. As an example, she notes that Cisco has cited the use of wikis in saving millions of dollars, by allowing “geographically dispersed staff [to] efficiently work on single documents, share ideas and comments, and decrease development time.” At Dashe & Thomson, we have found wikis to be one of the single cheapest and easiest tools available for aiding in knowledge transfer during a training project. By their nature as an easy to update discussion forum/document repository/collective know-how workspace, wikis provide a natural outlet for the sort of informal learning that is so central to any truly effective learning initiative. While Cisco’s success may be partly attributable to the ability of social media to effectively eliminate distance, you don’t need to be a multi-national to reap the benefits. Internally, we have deployed a number of wikis for some time, and my colleagues are just down the hall. So, long story short, social media once again proves its immense utility in a world where Web 2.0 will increasingly have a role in all facets of modern business, and particularly modern business learning. If you’re not using Twitter, LinkedIn, Facebook, wikis, etc., for internal purposes yet, it’s time to get on board. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: EPSS , LinkedIn , performance support , social learning , social media , system implementation training , Twitter , Wikis About Jim Im a Project Manager for Dashe & Thomson, focused on getting the best results for clients whether big (Fortune 500) or small (Fortune 500,000). My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. View all posts by Jim → ← Social Media: The Virtual “Over-The-Partition” Learning Network Why Companies Should Spend More on Social Learning → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend 3 Responses to “Analyzing the ROI of Social Media in Training&# Liam McCoy May 10, 2011 at 7:57 pm # Thanks for this. I’ve been looking for some ammo to convince people of social media’s effectiveness, and it’s ever growing role in business, but I’ve had a hard time finding much more than anecdotal evidence. Jim May 11, 2011 at 3:33 pm # Glad you enjoyed the post, Liam! It is amazing how sparse the empirical evidence is for the effectiveness of social media in business, but I imagine as time goes by we’ll see an increasing number of studies to provide a little more “ammo!&# Trackbacks/Pingbacks Why Companies Should Spend More on Social Learning | Social Learning Blog - May 5, 2011 [.] this anecdotal story on the power of social media, however, my colleague Jim Thomson’s latest blog post describes how companies using Web 2.0 technology achieve an 18% boost in employee engagement. And [.] Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Do Instructional Designers in the Social Digital Age need an.

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Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Do Instructional Designers in the Social Digital Age need an Engineering Background?

Supercomputer's Win on Jeopardy: Little Comfort to Those.

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Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Supercomputer’s Win on Jeopardy: Little Comfort to Those Implementing Enterprise Computer Software by Jon on March 1, 2011 in ERP Training , system implementation training IBM’s supercomputer Watson made big news last week by defeating two of the world’s best-ever Jeopardy contestants, Ken Jennings and Brad Rutter. In fact, the competition wasn’t close; the computer came away with nearly four times as much money as the closest nearest competitor. I don’t think I’m alone, however, in being unimpressed with this development. The fact that a computer can win a trivia contest that relies on fast reflexes and fast information retrieval doesn’t seem much like news to me. A lot of people, apparently, agree. Matt Blum at GeekDad wrote an article this week called Why Watson’s Jeopardy Win is Mostly Meaningless saying: IBM’s supercomputer software Watson’s win on the game show Jeopardy! is little more than a publicity stunt. Its value as a scientific experiment is roughly on par with grade school students showing what happens when you soak a tooth in Coke or add salt to a plant’s soil — that is, it’s not an invalid experiment, but it’s also not exactly news. What would be impressive: if enterprise software immediately performed, as advertised, in the corporate setting (even though instead of getting to run on Supercomputers, it is forced to run on Sosocomputers). Right this minute, thousands of hard-working corporate employees around the world are pulling their hair out trying to get meaningful data out of their ERP, CRM, PLM and other enterprise software systems. Another similar (though paid less) group of thousands are the training developers whose jobs are to help others use the software once it’s working. Unfortunately, this group will be forced to develop training in an impossibly short period because the software won’t actually work until dangerously close to the date it is scheduled to roll-out to thousands of as-yet unsuspecting end-users. In fact, it is this last group, the instructional designers and training developers of the world, who may actually have the most to gain if computers – and software – really do become Super one day. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: ERP Training , IBM , Jeopardy , Supercomputer , System Training , Watson About Jon I have been involved in enterprise learning, in big companies and. less big companies, for more than 20 years. My learning philosophy: dont make people tote around loads of information in their heads just so you can say you trained them. Instead, tell them where to get the information they need, when they need it. I like to read, make films and play guitar (in private). I am a member of the Dashe & Thomson running and biking teams, and captain of its small but emerging chess team. More about me here. View all posts by Jon → ← Learning from The King’s Speech The Renewed Importance of EHR Training – Meaningful Use Incentives → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

IBM 153

Learning from The King's Speech | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Learning from The King’s Speech by Jolene on February 26, 2011 in Informal Learning , Instructional Design , Training Development , eLearning , social learning With the Academy Awards coming up, one of the most talked about movies this month must be The King’s Speech, which I finally saw this weekend. This movie should be required viewing for anyone in the learning industry – it demonstrates all the ingredients for effective learning. In her article* 10 Brainpowered Wonders in the King’s Speech , Dr. Ellen Weber nicely summarizes a few of the lessons this movie teaches us about learning. In particular, Weber talks about the power of human interaction in teaching (aka social learning): Interpersonal intelligence engages others best in curious, equitable, and caring situations. Plagued by his trademark stammer Bertie engaged the help of an innovative speech therapist who the world bypassed for his lack of traditional credentials. Through an unlikely friendship, Bertie rewired flawless speech, and reclaimed bold leadership ability to guide England through war. Weber also points out how effectively additional techniques demonstrated in the movie – like music, movement, and humor – open the mind to learning. Finding ways to incorporate these elements can be difficult for instructional designers, curriculum developers, and, especially, creators of eLearning. With deadlines and budget pressures always present, it’s easy to jettison these “soft&# elements. Unfortunately, we then run the risk of jettisoning the effectiveness of our courses entirely. Now, quick go see the movie before the Academy Awards this Sunday. I’ll be seeing it again! * Discovered via Brent Schlenker’s Corporate eLearning and Development blog. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: Informal Learning , instructional design , interactive learning , social learning About Jolene One of my favorite things to do is save the day. Im a problem-solver and thoroughly enjoy helping clients succeed and look good. Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager. I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In my spare time I read, play with my kiddos, and train with the Dashe & Thomson running team. View all posts by Jolene → ← The Impact of Social Learning: Will You Be The First? Supercomputer’s Win on Jeopardy: Little Comfort to Those Implementing Enterprise Computer Software → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

Movie 153

The Impact of Social Learning: Will You Be The First? | Social.

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Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Impact of Social Learning: Will You Be The First? by Andrea on February 23, 2011 in social learning The other night I attended a lecture at the University of Minnesota Medical School.

Social 200

Social Media: The Virtual “Over-The-Partition” Learning Network.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Social Media: The Virtual “Over-The-Partition” Learning Network by Jolene on April 28, 2011 in Informal Learning , Instructional Design , Training Development , Video , social learning According to the 1996 report from the U.S. Bureau of Labor Statistics, over 70% of workplace knowledge is learned informally (a statistic that is frequently referenced in the learning industry). While I haven’t seen more recent data, my experience is that the informal learning trend holds true today. So, what does informal learning look like? Maybe something like this: You walk over to a colleague, and ask, “How do I get this widget to stop blinking?” (Of course, you ask someone who knows widgets really well and who is willing to share their knowledge.) Fortunately, most colleagues (at least the normal ones) won’t ask a series of true / false or multiple choice questions to check your understanding. Instead, they show you how to do it and then help you as you try. They might even jot down a few notes that you can reference the next time you troubleshoot that widget problem. So, here’s my leap from that “over-the-partition” informal learning scenario to how social media can support social learning: YouTube (in other words, video learning). Why? Because video can be the virtual “over-the-partition” colleague. What users really want is to lean over the partition and say “Hey, how do I do this?” and to hear, “I’ll show you.” YouTube is ( 2010 stats : more than 2 billion views a day; 3rd most visited website; over 5 million people have found and subscribed to at least one friend on YouTube; a broad viewer demographic: 18-54 years old.) the world’s most popular online video community allowing millions of people to discover, watch, and share originally-created videos.” Guess who else is getting in the social media game? Walmart. Why? To connect people with information that matters to them. Walmart announced last week (April 18, 2011) that it is – … buying Mountain View-based Kosmix , a heavily funded social media technology provider that has built a platform that enables users to filter and organize content in social networks, in order to connect people with information that matters to them, in real-time. The platform powers a site called TweetBeat , essentially a realtime social media filter for live events that saw more than five million visits last month alone according to its maker. What pops for me when I consider what YouTube, Walmart, and Instructional Designers have in common is a target demographic: an audience of 18-54 year olds who have a need for information that matters to them, real-time. And, this audience is already getting it and will increasingly prefer, expect, and demand virtual “over-the-partition&# learning networks. Instructional Designers: We cannot wait any longer. Social Media. It’s as simple as that. Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: elearning , Informal Learning , instructional design , Kosmix , peer-to-peer learning , social learning theory , social media , Walmart , youtube About Jolene One of my favorite things to do is save the day. Im a problem-solver and thoroughly enjoy helping clients succeed and look good. Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager. I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In my spare time I read, play with my kiddos, and train with the Dashe & Thomson running team. View all posts by Jolene → ← Three Reasons Why Corporate Training Departments Could Become Extinct Analyzing the ROI of Social Media in Training → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com