Usability and Learnability
Clark Quinn
JANUARY 16, 2009
He ended up with a core list of features that still defines Personal Information Management ( PIM ) today. For one, it’s integrated all the message you can get, SMS, IM, eMail into one place to respond. Those were Contacts/Addresses, Calendar/DateBook, ToDos, & Memos/Notes. The latter got codified into the Zen of Palm.
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