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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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The Role Of Artificial Intelligence In Learning

Adobe Captivate

Artificial Intelligence (AI) makes it possible for machines to learn from experience, adjust to new inputs, and perform human-like tasks. What The Role Of Artificial Intelligence In Learning Is. A recent study from eSchool News discovered that the use of AI in the education industry will grow by 47.5% through 2021.

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The REAL Sales Approach: Elevating Sales through Continuity

Infopro Learning

Your sales approach is a continuous journey that needs to adapt to changes in your industry, product offerings, and customer requirements. 65% of sales representatives who consistently meet or exceed their goals credit their success to the support they receive from their sales leadership.

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Rethinking Retention Strategies: A Necessary Prescription for the Pharmaceutical Industry

PDG

These costs include recruiting, hiring, and training new reps, the loss of the relationship between HCP and sales reps, and the potential loss of sales and market share during the transition period. 44% of pharmaceutical sales reps leave their job after only 1-2 years – well before they have hit their peak performance.

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BOB MOSHER – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need. THE INTERVIEW: 1.

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Why Extended Reality Training Is The Ultimate Employee Recruitment and Retention Tool

Roundtable Learning

By bridging theoretical concepts with the practice of performing them, extended reality training programs give learners real-world experience. With growing demands for higher efficiency and productivity, the gaps that exist within the workforce slow operations and leave too many specialized roles empty. And XR can help.

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Building High-Performance Sales Teams Begins with Developing Your Leaders

PDG

Leadership Building High-Performance Sales Teams Begins with Developing Your Leaders Written By: Dave Manning November 28, 2023 – 6 min read In the high-stakes arena of life sciences, sales teams face challenges with unprecedented scope. Indeed, coaching aligns individual performance with organizational goals, bolstering revenue.