Learning to Learn from Evaluation of Learning
The Performance Improvement Blog
FEBRUARY 2, 2016
The Kirkpatricks have four levels, the Phillips have ROI, and Brinkerhoff has the Success Case Method. Each approach to evaluation of training has something to contribute to assessing the impact of formal training on employee learning. The real value is in organizational learning from evaluation. Learning from evaluation depends on asking the right questions. What’s important here is to realize that questions like these are a tool for learning, not blame.