How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. So, managers say they need to be trained again.

The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They acted as if the natural way of informal learning didn’t exist. Social learning

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Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning. Sahana: A community manager’s task is varied.

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Class is over; now what? Informal learning in the workplace

Obsidian Learning

When you’re designing learning, don’t overlook the importance of informal learning. This is learning that takes place outside of the classroom or the eLearning activity. It could be knowledge gained from reading, Web searching, or from colleagues and friends. In fact, we typically learn more from informal learning than from formal learning experiences. Here are a few ideas for encouraging informal learning in the workplace.

Knowledge Management Core Issues

Tony Karrer

Great post by Denham Grey - Perennial KM issues that are very similar to the core problems that we deal with in eLearning: How to speed learning, increase awareness and share experiences. With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We need practical ways to build personal informal networks. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms).

Learning Resources from Informal Learning (Jay Cross): Part 1

ID Reflections

I am re-reading Informal Learning by Jay Cross and was going through the resource links he has provided. Apart from the book, which is a must read for anyone interested in the field of learning, the resource links are gold mines of knowledge, information and insights. Gurteen Knowledge Center : Knowledge Management, learning, creativity, personal development, innovation. Tags: Learning Resources

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” How will social learning evolve in the coming years?

27 Books for L&D Folks.

ID Reflections

I believe they are all very essential reads for today’s learning and development folks. They are not predominantly directly related to learning or instructional design or theory (except for one or two); however, they all helped me to see the larger picture, to understand where workplace learning and training fits in, and why and where change is needed. 1 Instructional Design Multimedia Learning Richard Mayer. 2 Workplace Learning The Fifth Discipline Peter Senge.

Becoming a Social Business – Beyond Culture Change

Learnnovators

The crux of the problem lies in our inability to see how the culture of organizations stem from and is shaped by the very discourse of management that we have collectively subscribed to ever since the Industrial Revolution and the manufacturing era. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down.

The Changing Face of Work and Workplace Learning

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

Informal Learning 2.0

Jay Cross

Yesterday on video I heard myself stumbling to describe the April 21 session of Corporate Learning Trends & Innovation. I said our theme is improving performance with “natural/informal/web 2.0/connected/social learning. It’s the vision we’re selling to managers who don’t get it.&#. This new learning is strategy, not support. Formal training and workshops account for only 10% to 20% of what people learn at work.

Demystifying Working Out Loud

Learnnovators

It has helped me to develop my personal learning network (PLN) and enabled my PKM. Given this context, I have tried to explain what #wol entails for those like me who might be trying to spread the approach, believe in the fundamental philosophy of transparency and open work, and wish to empower everyone with a simple yet powerful learning tool for self-driven learning. A process to be mandated by management/supervisors/organizations with defined rules.

Informal Learning Blog » Come together

Jay Cross's Informal Learning

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. Flexible about time and space: In a connected world where we are very often working, learning, and interacting with individuals across the globe as a normal course of life, time takes on a different meaning.

Mobile Learning: e-learningnext

ID Reflections

Why Mobile Learning The strongest Value Proposition for mobile learning comes from connecting people with ideas, information, and each other—anytime, anywhere! Ten years back, Clark Quinn’s statement about mobile learning seemed wishful thinking. Today, mobile learning is no longer a buzzword. Rapidly decreasing shelf-life of knowledge 4. Information explosion across all spheres and domains 5. Examples of mobile learning implementation: 1.

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MOOCs in Workplace Learning – Part 5: Skills Learners Need Today

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. The earlier posts… MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities.

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time. Providing generic, platform related information is not too useful.

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

Social Technology, Community Management & Organizational Development

Learnnovators

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. I wanted to set the premise for what is to come in the months and years ahead…and where do we come in as learning and organizational development specialists. Standardization, efficiency, processes, supervisory management, planning, etc.,

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Community members learn together, share feedback, take onus of building the domain.

Quotes and excerpts on the need for Learning 2.0 from the Best of T+D: 2007-2009

ID Reflections

Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledge workers, we are like actors--only as good as our last performance. Shaffer in How Computer Games Help Children Learn (quoted by Harold Jarche in T+D) Creativity is a conversation--a tension--between individuals working on individual problems, and the professional communities they belong to. In a knowledge economy, the individual is the knowledge creator, and relationships are the currency.

Four Reasons you need structure for informal learning

Xyleme

Home > informal learning > Four Reasons you need structure for informal learning Four Reasons you need structure for informal learning November 22nd, 2010 Goto comments Leave a comment Last month, I moderated an educational webinar on mobile learning and I was fortunate enough to get some of the leading experts in the field, Judy Brown, Tyson Greer and Allison Rossett, to participate in an online panel discussion to discuss a broad range of topics around mLearning and mSupport.

MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ).

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. It takes a relational stance in which learning takes place both in relation to others and in relation to learning resources.”. Learning will simply become integrated into our life-stream.

MOOCS IN WORKPLACE LEARNING – PART 5: SKILLS LEARNERS NEED TODAY

Learnnovators

I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC. MOOCs in Workplace Learning – Part 4: Their Role in Corporate Universities. A MOOC is an intrinsically participative, collaborative mode of learning.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

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Working Out Loud: Using the Tools We Already Have

Learnnovators

A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. This thought was triggered by David Kelly’s presentation – Social Media, Social Learning, and Curation where he highlights the role each of the social tools/platform can play in our sharing and learning.

THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Managing Innovation.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

Informal Learning - Harold Tells Us Where To Put It - Now What

Tony Karrer

Great post by Harold Jarche - Informal Learning and Performance Technology responding to my post - Informal Learning - Let's Get Real. Performance Interventions ** Learning Interventions Instructional Interventions (e.g., What is curious though is that much of the discussion around Informal Learning seems to center on Communities of Practice. Informal learning offers a new array of tools for the learning professional's tool box.

KM 100

HOW SOCIAL LEARNING IS POWERING UP TODAY’S WORKPLACES

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” – Albert Bandura (Originator of Social Learning Theory) “ The research isn’t heartening.

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

When I started using Twitter for my professional growth and development, I didn’t realize that I was also starting to build my personal learning network. I simply found myself tweeting at a learning and development conference using its hashtag and others began connecting with me. I hadn’t yet recognized the value of connectedness , but knew immediately that I was learning from each of these encounters. I even gave it my own name: “On-fire learning.”

The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities. These are essentially “pull” and collaborative learning modes and cannot be imposed. But first, WHAT IS EMERGENT LEARNING?

Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Survival requires continual innovation, and at the core is learning faster than everyone else. Lots of the opportunities to improve come through the network, through the people we learn with and from. Learning leaders should facilitate this learning to optimize outcomes.

Workplace Learning in a World “Beyond Automation”

Learnnovators

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. The remaining tasks will require individuals who fundamentally think differently about work and learning. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce?