Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. Corporate approaches to learning have to change, as well. Until the shift from industrial to network dominance, corporations could compensate for crummy learning by hiring experienced people and managing ingenious command-and-control structures.


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Informal Learning Blog » Performance support & Connectivism

Jay Cross's Informal Learning

Change or die

Jay Cross's Informal Learning

He also has some very strong opinions on the future of workplace learning. He has spoken with executives, marketers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics. Learning Executives Briefing : Performance is a wonderful yardstick, and the world is still somewhat governed by accountants. Formal and informal never exist in isolation. Change Informal LearningLX Briefing.

The Changing Face of Work and Workplace Learning


The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. As working professionals and L&D personnel concerned with training and organizational learning, capability building and talent development, we cannot ignore the implications of this changing landscape.

Integrating Social Learning In The Workplace


I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

Ten years after

Jay Cross's Informal Learning

The Information Era has arrived. To be successful, people must learn to learn. They must shoulder responsibility for learning what they need to know from their experience and from their peers. Learning has become a corporate survival skill. Learn or die. Tomorrow’s leaders will understand that learning is not just another discretionary item. In the information age, innovation is the competitive advantage. Learning is the business.

Are You Riding the Waves or the Ripples? Tracking Learning Trends

Vignettes Learning

Synthesis: The Thought/Action Wave and the Brain/Technology Wave are two particular learning principles that enable faster, cheaper and easier learning. The speed at which innovations propel these learning concepts are discussed here. __ I am not a surfer. As an observer and a consistent student of learning trends, I am constantly challenged to surf the waves and ripples of changes. IBM's Watson and robotics will change how we learn and work.



Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Learning & Development.

Who don’t we want to work smarter?

Jay Cross's Informal Learning

Next month I’ll be conducting several onsite workshops to inject informal/social learning practices into hidebound organizations that are anxious to ramp up to the future. An organization that is committed to working smarter needs to assess the impact of helping employees learn at every step in their career cycle with the company. What’s it worth, for example, to offer learning opportunities to potential recruits before they come on board?

Telling stories to “work the past”

Jay Cross's Informal Learning

Linde is an anthropologist who worked on a three-year study of a large insurance company as part of a team from the Institute for Research on Learning. After all, how much cutting and outsourcing can a company live through until the essence of that company disappears? Working the Past by Charlotte Linde. She’s right that stories are an important way for organizaitons to find and uphold their identities. Want to preserve and protect a corporate culture? Tell and retell stories.

Learning in times of economic meltdown

Jay Cross's Informal Learning

At Online Educa Berlin last month, I hosted a small discussion on Learning in Times of Economic Meltdown. Since adaptation is the key to survival and learning is the enabler of adaptation, the learning function may be able to get on to the CEO’s agenda. The drive for value will increase demand for learning in smaller chunks. Specialty areas, for example language learning, will be outsourced. Bottom-up learning will come into its own.

Reflecting* on the second half of 2009

Jay Cross

* If you are not reflecting, you are not learning. Here are some things I learned from in the past six months. The Flip UltraHD camcorder is a breakthrough learning device. Here’s a sample: I continued to experiment with learning video. Ellen Wagner summarizes the Future of Learning Technology. Eileen Clegg explains Visual Learning. We are outspoken advocates of curriculum-free, interactive, self-service learning. Learning is Not Enough.

Ryan Tracey – Crystal Balling with Learnnovators


Ryan Tracey is an E‑Learning Manager in the Australian financial services industry. He is also an Editorial Board Member for eLearn Magazine , a moderator for #lrnchat , and the author of the E-Learning Provocateur blog. Ryan has worked in corporate e-learning for over a decade, following several years in the higher education market. He holds a Master’s degree in Learning Sciences and Technology from the University of Sydney. ABOUT RYAN TRACEY.

3 Ways IT Department Can Support in E-learning Implementation [Infographic]

CommLab India

But why we need the cooperation of IT department for a successful e-learning implementation? Related Posts Formalising Informal Learning E-learning Outsourcing – Choosing the Right Vendor: Part 1 [Infographic] E-learning – The Ever-Evolving Training Medium [Video]. eLearning Design e-Learning implementationToday in most companies, IT department has become a most essential component.

Elevate Your Management Skills: Quick Start Guide to Training Your Employees Yourself


Couple this fact with the additional fact that job candidates typically cite the ability to work with a manager they respect and from whom they can learn as a top factor in making an employment decision. You will help to create an organizational culture of learning. So as a first step before standing up and training your employees yourself, seek to fill your own learning gaps with appropriate training. Have Conversations and Kick Off Informal Learning Sessions.

How to use an intelligent learning platform for extended enterprise learning


This was mainly due to training logistics and costs associated with setting up an effective extended enterprise learning program. Back then, we didn’t benefit from an intelligent learning platform (ILP) to help us reach and provide the same quality training to everyone. .

What I do, don’t do, and why

Clark Quinn

My background is in learning technology design, leveraging a deep background (read: Ph.D.) I have worked as a learning game designer/developer, researcher and academic, project leader on advanced applications, program manager, and more. This crosses formal learning, mobile learning, serious games, performance support, content systems, social and informal learning, and more. I also don’t design solutions and outsource development.

Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. You are learning to learn how to become the person you wrote the obit for. It’s learning to know versus learning to be. Most of what we learn, we learn by interacting with others.

Barriers to E-learning Implementation [Infographic]

CommLab India

You analyze your business challenge and the training needs of your employees and decide to implement e-learning in your organization to reap its benefits. You observe your employees, rather than embracing the new age learning solutions, are apprehensive of taking the online courses. They might be unwilling to embrace a new form of learning or might be facing technical issues trying to access the course. eLearning Design e-Learning implementation

What is the Important Work?

Clark Quinn

This isn’t news: things are moving faster, we’re having less resources available, our competition is more agile, the amount of relevant information is increasing, customers are more aware, the list goes on. learn from mistakes. Well, that could and should be outsourced or automated. And that , my friends, is why the ITA is on a crusade about wirearchy , personal knowledge management , social media , informal learning , and new L&D skills.

The Changing Face of Work and Workplace Learning

ID Reflections

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet." - Wikipedia The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change--in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

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4 Pragmatic Strategies L&D Teams Must Use to Train Remote Workers with Limited Training Budgets

EI Design

In the midst of uncertainty, they need to ensure that employees invest on learning from home. Sudden need to convert a large part of the training to online, notably Mobile Learning. The training should feature shorter, focused action-oriented learning. Ongoing learning connects.

The differences between learning in an e-business and learning in a social business

Jane Hart

In my recent webinar I shared a slide that showed the 5 stages of workplace learning. This has attracted a lot of interest, and I’ve been asked to talk more about the differences between “learning” in Stages 1-4 and Stage 5. Working and learning in Stages 1-4 is based upon a Taylorist , industrial age mindset. Similarly e-learning was also about automating traditional training practices. LEARNING IN AN E-BUSINESS. LEARNING IN A SOCIAL BUSINESS. Learning.

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Factors that Determine eLearning Costs

Enyota Learning

With several major technology advancements, a growth in the number of internet and mobile users, learning flexibility, and easy accessibility, the eLearning market is all set to reach $275.10 However, since eLearning courses are a major business investment and never a one-size-fits-all, they have to be customized to meet the needs of individual learning groups. At eNyota Learning, we have over 11+ years of experience to back this up!

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Learning apps. Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Situated learning (learning within context in a community of practice) grows thanks to augmented mobile reality. Learning Analytics 6. open up exciting opportunities for people to access relevant information where and when they require it.

Exploring Social Learning and Smarter Working (eLearning Guild Webinar) #inttime

Learning Visions

These are my live blogged notes from today’s eLearning Guild Webinars with members of the Internet Time Alliance (ITA): Harold Jarche, Charles Jennings, Clark Quinn, Jane Hart, Jay Cross Exploring Social Learning and Smarter Working The questions for the session were sourced from the crowd. How do you use social learning to support formal learning? How do you motivate people to participate in social learning when their schedules are already full?

Dated best practices

Jay Cross

This appeared on SRI-Business Consulting’s Learning on Demand page in April 2004. Learning. Learning. Learning. eLearning to address the learning challenges of a distributed. Self-directed learning is more effective. create learning programs for customers and. More that people who learn together bond. . . Use eLearning to provide on-demand learning. Tie learning to. Assess learning outsourcing options. learning.

CLO Investments Focus on Relevance and Technology

CLO Magazine

Investment in learning technologies and learning content appear to be spending priorities. Most enterprises expect to continue their technology investment in learning management systems, assessment systems and content authoring, and want to leverage new delivery modalities such as simulations and mobile learning. Learning strategy: More than 50 percent of CLOs are increasing their spending on learning strategy.

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Books Not Recommended by Members of #lrnchat

eLearning Cyclops

Quinnovator : “Investing in Organizational Learning: The Cost Center Approach” Dave_Ferguson : Take It to the River: How Hammurabi the CEO Dealt with Naysayers and Nitpickers. Quinnovator : “Social Schmocial: Why Formal Is the only Real Learning” NYChase : The Client is Always Right. trchandler : "Class Evaluation Questions that Guarantee a Raise" minutebio : "Google Wave and How it Will Change Learning" Want to see the books that ARE recommended?

Learning 2014: Mobile and Social Opportunities

CLO Magazine

Many suggest mobile and social learning technology will have the greatest effect on organizations. Learning leaders plan to increase spending to develop in-house content, e-learning and install learning technologies, partly because of pressure to deliver more training content to the widest possible audience. Learning leaders believe they have passed through a difficult period and that the improving economy has caused a change in business expectations.

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The ‘Wikified’ Future of Employee Training


Business, HR, and learning leaders must think differently about corporate training and focus on those informal and collaborative strategies that will save money and increase the breadth of organizational learning.&#. “Today’s business world demands a combination of formal and informal learning with an emphasis on collaboration, knowledge sharing, social networking, coaching, and mentoring.&#.

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5 Learning Tech Trends to Watch in the Next 5 Years

ATD Learning Technologies

Here is a list of five trends learning professionals should consider when mapping out strategies for the next five of years. Often they are the culmination, confluence, and convergence of technological innovation, discoveries or rediscoveries of learning science and a reaction to changes within the larger culture in which society operates. Without these two elements, micro-learning would not be possible. 3: Social Learning. 4: Adaptive Learning.

Three Reasons Why Corporate Training Departments Could Become.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Three Reasons Why Corporate Training Departments Could Become Extinct by Jon on April 26, 2011 in Development Tools , Training Development , Video , budgeting , eLearning For some, the idea that a major corporation could do without it’s training department is unthinkable. A similar trend is taking place in the learning and development industry. Learn about Social Learning.

Sunny Forecast for Learning in 2018

CLO Magazine

As chief learning officers look to the year ahead, by and large it’s the bright side that they see. According to a survey of the Chief Learning Officer Business Intelligence Board, a majority (59 percent) of CLOs say their outlook for 2018 is more optimistic than 2017, with 29 percent saying their outlook is the same and 11 percent less optimistic (Figure 1). In terms of the quality of their work, 71 percent believe they will have better quality learning offerings.

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Challenges and Solutions in E-learning Implementation – Part 1

CommLab India

Large organizations turn to e-learning to train their employees, considering the advantages it offers over conventional training methods. Training managers however, are aware that implementing e-learning comes with its own set of challenges. Large organizations do not realize that e-learning implementation means making changes in the way training is delivered. Developers have to learn how to use new tools. Managers have to learn new ways to manage.

5 Ways to Increase the Value of Your Customer Base

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS 5 Ways to Increase the Value of Your Customer Base by Paul on September 22, 2010 in customer service , sales A key driver of your company’s value is the aggregate value of your customer base.

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