Should We Create Courses or Just Performance Support?

Experiencing eLearning

In my last post, I shared some thoughts about why people need to actually learn and remember things, rather than assuming we can always look them up. This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.

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The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

5 Ways Informal Learning Gets Learners Engaged and Excited

Docebo

Informal learning encourages learning in the flow of work – here are 5 ways to help you make it happen. In fact, those formal learning situations are becoming less of a fixture in L&D as awareness grows around the need to foster and encourage more informal learning opportunities. . A recent report by the Conference Board of Canada found that 62% of learning activity in Canadian workplaces is informal, compared with only 38% formal learning.

Performance Ecosystem Maturity Model

Clark Quinn

Someone on LinkedIn asked about a way to evaluate orgs on their learning infrastructure. And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. And we look at who’s using the learning.

Designing a Performance Support Program for a Global BFSI Leader

Infopro Learning

They understand that for real change to occur learning must be a continuous process and in order for that to happen, they need performance support to help facilitate the transfer to learning. Stage 1 Online Learning. Stage 2 Performance Support System.

Tin Can & Performer Support – “Just Enough – Just in Time – Just for Me”

Living in Learning

EPSS Performer Support informal learning learning shift LinkedIn performance support performer support SCORM Tin CanHave you ever explained something to someone who is either hearing it for the first time or is still trying to get their head wrapped around the concept? You know how they will nod slowly in seeming agreement while looking off into the ether and saying dreamily, “Yeah…” really, really slowly?”

7 Best tips For Informal Learning In Your Corporate

Your Training Edge

Sometimes different learning programs can’t give students excellent results, even though they try a lot and work hard. Informal learning is democratic schooling that is driven by learner’s affection and motivation. We advise you to read about these tips for informal Learning and use them in your project. If someone asks about informal learning – they have got into trouble in their common duties so they look through compatible articles and videos.

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). Therefore, it is quite natural for these to be touted as one of the best forms of performance support for today’s workplaces.

Encourage Informal Learning with an LMS

TOPYX LMS

How did you learn the colloquialisms of the region in which you live? Did you take a structured, formal class, or did you learn the terms by hearing the language of others? 100 bucks says you learned to speak colloquially by hearing the speech of your family and friends and following suit. This method of learning is called informal learning. Sometimes it is referred to as social learning. How an LMS Encourages Informal Learning.

Doctoring the Informal Learning Environment

E-Learning Provocateur

Recently Anne Marie blogged Location and Learning (which I have reproduced here) and she asked me whether or not I consider her central idea an example of an Informal Learning Environment (ILE). They generally have a haphazard learning experience. But placements are very rich environments with many unique opportunities to learn. The students can record their learning and their thoughts about how the ward works. Source: Location and Learning ].

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. Scavenger hunts for information.

The Noise Around Performance Support Is Deafening – Can You Hear It Yet?

Living in Learning

My only hope is that training organizations hear the noise and embrace the implications of new skills and integration of learning @ the point of work before they hear another sound – the firing squad blasting away at their training budget. EPSS Learning @ the Point of Work Performer Support convergence informal learning Learning 3.0 learning at point of work LinkedIn performance support work contextParadigm shift?

Bob Mosher on Informal Learning and Performance Support

Learning Visions

Informal Learning: Are We Missing a HUGE Opportunity? with Bob Mosher of Learning Guide Solutions, presented by Massachusetts Chapter of ISPI and sponsored by Kineo. Training typically ends at the event – how does that help the learner when they get to the point of performance? 3 domains: formal, informal, performance support. performance improvement comes in the before and after. prepare for the performance review you’re about to give).

How Performance Support Tools Can Enhance Employee Performance?

Tesseract Learning

A good learning and development (L&D) professional is well aware that training is not the answer to all the learning needs that are identified in an organization. The ultimate goal of L&D is to help improve employee performance. What is Performance Support?

The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They acted as if the natural way of informal learning didn’t exist. Social learning

Getting Formal About Informal Learning

Litmos

My Internet Time Alliance colleague, Charles Jennings, pointed me to this interesting article by Andries De Grip, titled " The importance of informal learning at work" that has interesting implications for the design of learning experiences, particularly when employees are not desk-bound, and/or in high-turnover situations. The key is to get clear about what informal learning is, and more importantly how to (and not to) leverage it.

HOW PERFORMANCE SUPPORT APPS ARE FARING IN TODAY’S WORKPLACES

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ) The above quote is from our interview with Charles Jennings. How are companies (big and small) around the world leveraging mobile technologies for performance support today?

Informal learning:formal recognition

Learning Cafe

As a result of using either a sophisticated Learning Management System or a simple spreadsheet, we know how to record the outcomes, assessment results etc of formal learning. Learning records are included on our CVs and in this sense are somewhat precious. Formal learning is recognisable and recognised. We are also aware of the value of informal learning; the things we learn from others, through work place and life experiences.

Is it Percentage or Performance?

Living in Learning

…and I tend to believe that the "environment" defining each organizations’ learning and performance ecosystem is unique. Attempting to put learning and performance support into specific sized boxes is an unnecessary complication. Continuous Learning 70:20:10 EPS EPSS informal learning instructional design ISD performance support

Social Learning Has Its Place…And Informal Learning Does Too.

Dashe & Thomson

Two weeks ago Jane Hart wrote an article titled, Social Learning: to be or not to be? , in which Jane expresses her dislike of the term Social Learning (big S, big L). Jane claims that “Social Learning has come to refer exclusively to the use of social media in top-down, formal learning.” She also states that “social learning (small S, small L) happens continuously – freely and openly – in everything we do – in work, learn and study.”.

Is it Possible to Manage Informal Learning?

Pract.us

Most people realize that a huge chunk of what we learn at work is informal – conversations with colleagues, experience handling a tough customer, asking someone to show us quickly how to send invoices with the accounting software. This kind of training works well because we learn what we need when we need it and we’re motivated to learn by the immediate pressure of completing a task. So what if we could take the frustration and confusion out of on-the-job learning?

Guided Informal Learning for Sales Teams

Pract.us

Sales reps learn best on the job with support and accountability. How do you translate what they learn in books and classes to the field? A bottom-up approach to training called Guided Informal Learning may help you find the answer. Liz Ryan, CEO and founder of Human Workplace, writes for Forbes.com that good managers take responsibility for their employees’ performance and help them find solutions. What is Guided Informal Learning?

History of Informal Learning: the Early Years

The E-Learning Curve

The emergence of digital / digitisation / digitalization is forcing organisations to rethink and evaluate how workers learn and how to support effective performance. How do people learn? What accounts for the upswing in interest in informal learning? Continue Reading → The post History of Informal Learning: the Early Years appeared first on E-Learning Curve Blog.

What is Informal Learning?

LearnUpon

When you think of the concept of learning, what do you imagine? These are all substantial aspects of learning, but in truth, learning isn’t always so by the numbers. Informal learning is a type of learning that happens every day, whether we realize it or not. Organic, unstructured, and learner-driven, informal learning theory is thought to be how we, as humans, learn around 90% of the time. What is informal learning?

9 Strategies to Encourage and Drive Informal Learning in a Remote Working Environment

EI Design

Humans learn a lot informally. In fact, this is a significant way how we learned as children. In this article, you will learn how to leverage informal learning in today’s remote working environment to drive creativity, innovation, and engagement.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

How Can “Performance Support” Support Your Organization?

Mindflash

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Back on the job after training has been completed, performance support systems give learners what they need to know at the exact moment of need. When a learner is about to perform a task previously covered in training, the performance support system serves the purpose of their guardian work-angel, whispering, “Psst.

Time for a New Look at Learning: Or What I Learned from Reading “Informal Learning at Work”

Pract.us

Your team learns informally all the time. You can support those efforts for more learning bang for your buck. With a shift in your views about what learning is, you can still build a powerful learning organization and demonstrate the value to executives at the same time. A native of New Zealand, Paul Matthews has always applied the practical, no-nonsense approach he learned growing up on a farm to his work in the corporate world. Informal coaching.

Impact of informal learning: output learning #LCBQ

Challenge to Learn

The question of the month #LCBQ is: How do you assess whether your informal learning, social learning, continuous learning and performance support initiatives have the desired impact or if they achieve the desired results? All these terms have one common denominator; they all are non-formal learning activities and processes. So in fact you can ask the same question for formal learning activities. The what: Output learning.

Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

Learning portals are a great example of a learner-centered solution. When designed with learners’ needs in mind, they are an excellent performance support tool. Essentially, a learning portal is an online knowledge sharing tool. It’s a repository of content and information your learners can access anytime, anywhere. A learning portal helps learners locate the information they need quickly. A learning portal organizes all your stuff.

Portal 134

Management Support of Training

Integrated Learnings

This article, which talks about management support and reinforcement of training, made me realize that in design of instruction, we often forget about these critical resources that can either be our harshest critics or our greatest partners – managers. Motivating Management Support. So how do we go about ensuring that managers reinforce and support their direct reports in what they learned through the training event, whether it be eLearning or classroom?

Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Hands-on experiential learning. Become a Performance Ninja. The month-long event is appropriate for decision-makers, designers, CLOs, innovation leaders, managers of communications, and others who want to accelerate learning in their organization. You learn by doing. find out how to integrate learning into workflow.

Pro Tip: Support Informal Learning with Formal Training

ATD Learning Technologies

Modern learning truth: everything’s a blend. Our audience learns perpetually; they turn to Google and each other when they need to know something immediately. As learning and development professionals, we need to adapt our design and facilitation approach to accommodate this new global, mobile, social, and always-changing reality. We already struggle to gain buy-in from stakeholders when we update technology or learning models. Want to learn more?

The Secret to Connecting Online Training to Business Performance

Docebo

In the book 70:20:10 Towards 100% Performance , author Jos Arets outlines Fredrick Winslow Taylor’s influence on the concept of separating learning and working. . Across the corporate learning landscape, this theory established an overly-formalized approach to learning that ignored the potential impact of informal learning. . The other 90% is made up of 20% social learning and 70% on-the-job, experiential learning. .

9 Formats of Performance Support Tools (PSTs)

EI Design

Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform