Is it Possible to Manage Informal Learning?

Pract.us

Most people realize that a huge chunk of what we learn at work is informal – conversations with colleagues, experience handling a tough customer, asking someone to show us quickly how to send invoices with the accounting software. This kind of training works well because we learn what we need when we need it and we’re motivated to learn by the immediate pressure of completing a task. So what if we could take the frustration and confusion out of on-the-job learning?

Guided Informal Learning for Sales Teams

Pract.us

Sales reps learn best on the job with support and accountability. How do you translate what they learn in books and classes to the field? A bottom-up approach to training called Guided Informal Learning may help you find the answer. Liz Ryan, CEO and founder of Human Workplace, writes for Forbes.com that good managers take responsibility for their employees’ performance and help them find solutions. What is Guided Informal Learning?

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Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

Learning portals are a great example of a learner-centered solution. When designed with learners’ needs in mind, they are an excellent performance support tool. Essentially, a learning portal is an online knowledge sharing tool. It’s a repository of content and information your learners can access anytime, anywhere. A learning portal helps learners locate the information they need quickly. A learning portal organizes all your stuff.

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Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

Learning portals are a great example of a learner-centered solution. When designed with learners’ needs in mind, they are an excellent performance support tool. Essentially, a learning portal is an online knowledge sharing tool. It’s a repository of content and information your learners can access anytime, anywhere. A learning portal helps learners locate the information they need quickly. A learning portal organizes all your stuff.

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What Is Performance Support And Why Should You Use Performance Support Tools?

Adobe Captivate

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Closing the Learning-Acquisition Gap with Informal Learning

Learnkit

This is the same way lots of animals learn (bear with me – no pun intended). Wacky but completely true (there is a great article here if you are curious to learn more) – it also highlights well the connection between training and rewards. We get trained to do something, perform a task to maximize our rewards, then reap the benefits. But this is a myopic view of things and it’s not exactly how we learn best. Rolling out Informal Learning.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

And you know that it’s an emerging learning technology standard that facilitates the collection and communication of data related to the wide range of ways in which a learner interacts with formal or informal learning assets. However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI.

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How to Make Informal Learning Work for a Distributed Sales Team

Pract.us

Most salespeople have to learn their craft through experience. In a survey of sales gurus by Docurated, Jeff Goldberg of Jeff Goldberg & Associates says the number one way to improve sales performance is to “Train them properly, reinforce the training and observe them in the field putting it to use.”. It’s hard to track what individuals are doing. It’s not always clear if a rep has mastered a skill or is still learning it. Track and recognize the progress.

What Is Performance Support And Why Should You Use Performance Support Tools?

EI Design

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Building Informal Learning Habits

CLO Magazine

Short but disciplined upfront planning can help employees identify opportunities for informal skill development throughout their normal work day. “There’s no substitute for experience” is a common adage for those who have learned by doing during a long career. Well-designed learning can help close an experience gap, but the expression still holds truth. Self-Directed Informal Learning Experience alone can be an inefficient instructor.

Degreed and IP Innovations Partnership Brings Informal Learning to Japan

Degreed

Our partnership enables IP Innovations to offer Degreed to the commercial enterprise markets and makes Degreed the first skills-building learning platform in Japan. As a country, Japan currently relies on traditional learning management systems (LMS) and formal learning processes and training programs. However, there is an appetite for informal, efficient learning platforms within the country. Learn more about IP innovations at their Website.

How (and Why) You Should Promote Informal Learning with Trainees (and the Boss)

Mindflash

Do they learn more about their job from formal training (classroom, online, etc.) or do they learn more informally (from peers, managers, etc.)? You should find out, and here’s why: Informal learning accounts for over 75% of the learning taking place in organizations today. In the past many companies viewed informal learning as a negative reflection on their formal training programs. Promoting Informal Learning with Trainees.

The Most PROVOCATIVE Shout-Outs From Today’s Learning Innovators

Learnnovators

INTRODUCTION: We are in the age of learning revolution or innovation. Understandably, it has a natural impact on corporate e-learning as well. In today’s scenario, with our renewed understanding of how people ‘learn’ (mostly informal, social, and less formal), this gains considerable significance. Like many of you out there, we too believe that, in today’s learning landscape we need ‘learning rebels’ and ‘learning provocateurs’, and not ‘learning conformists’.

Laura Overton – Crystal Balling with Learnnovators

Learnnovators

Laura Overton is the Founder and Managing Director of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Her work is based on 25+ years of practical experience in implementing technology enabled learning strategies for business advantage and is backed by her independent research. What are the completion rates of a typical online learning program?

Why Investing In Informal Learning Makes Sense: Featuring 6 Examples Or Approaches

Adobe Captivate

Informal learning is integral to the way we learn, but organizations have several associated concerns about its value and impact. In this article, I address them and—through 6 informal learning examples— I also show you how you can use informal learning effectively. 6 Reasons Why Investing In Informal Learning Makes Sense. The fact that learning happens through multiple channels (and not just formal training) is an established one.

A Dozen Ways To Promote Informal Learning

CLO Magazine

Most learning does not happen in a classroom or online. It happens informally, between employees and peer groups. Leaders can promote this activity and track it to increase development and facilitate talent management. Learning management systems and learning content management systems are the centerpiece for many learning departments, but most organizations are unaware that these systems have capabilities to support informal learning.

Breaking down silos between learning, engagement and performance

CLO Magazine

In many organizations, human resources, learning, engagement and performance teams work in isolation. While this isn’t always a problem, it does increase the likelihood of crossed wires, conflicting information, confused communications, duplication of effort and missed opportunities.

How To Use Microlearning To Promote Informal Learning At The Workplace

Adobe Captivate

Driven by passion and motivation, informal learning enables learners to pick the learning content they’re interested in, and learn at their own pace. In this article, I show how you can use microlearning to promote informal learning at the workplace. Informal Learning At The Workplace: How To Foster It Using Microlearning. L&D teams also determine how learner performance should be tracked. What Is Informal Learning?

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

THE MOST PROVOCATIVE SHOUT-OUTS FROM TODAY’S LEARNING INNOVATORS

Learnnovators

but also the wisdom to channel the forces that actually bring about genuine change. ” — Gene Levinson INTRODUCTION: We are in the age of learning revolution or innovation. Understandably, it has a natural impact on corporate e-learning as well. In today’s scenario, with our renewed understanding of how people ‘learn’ (mostly informal, social, and less formal), this gains considerable significance. Not many organizations truly have a learning strategy.

Track Your Learning Experiences 100% with xAPI Enabled LMS

CommLab India

Learning has crossed the doors of the classroom long ago and conquered the online terrain. Learning Management Systems (LMSs) are confined to recording and tracking learning on digital devices. So how do we track learning at the workplace that has become informal in the form of activities, networking, work assignments, and collaboration outside the classroom? Without registrations and completions, how can you track learning?

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5 Effective Ways to Track Training Data in Your LMS

eThink Education

It doesn’t matter just how slick, snazzy, or content-rich your Learning Management System (LMS) is – if you can’t determine whether it is effective in helping deliver on your learning goals, you might as well not have it. Without understanding the impact of both your formal and informal learning initiatives, it can be challenging to articulate the value of your L&D program and how your training programs are impacting outcomes.

Supporting Remote Work with an LMS

eThink Education

Utilizing a Learning Management System (LMS) to deliver training and professional development is the new norm. A flexible and interoperable solution, the LMS can help you support, educate, and connect your remote team. Why Remote Employees Need Ongoing Support.

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Are You Riding the Waves or the Ripples? Tracking Learning Trends

Vignettes Learning

Synthesis: The Thought/Action Wave and the Brain/Technology Wave are two particular learning principles that enable faster, cheaper and easier learning. The speed at which innovations propel these learning concepts are discussed here. __ I am not a surfer. As an observer and a consistent student of learning trends, I am constantly challenged to surf the waves and ripples of changes. IBM's Watson and robotics will change how we learn and work.

The Un-carrier™ Improves Performance on the Front Line (Part One)

dVinci Interactive

At the TrainingIndustry.com conference, I spoke with David Unruh of T-Mobile who, along with his colleague Tony Gonzalez, led a session at the conference about their learning ecosystem. Just as T-Mobile seeks to re-invent wireless service plans, David strives to re-invent training and performance support for their 22,000 customer service representatives. A primary focus of David and his team is getting newly-hired customer service representatives supporting customers faster.

21 Brilliant Resources for Up-skilling Learning Designers (for the Informal & Social Learning Age)

Learnnovators

THE QUOTE: “ Instructional designers need to run, not walk, away from classroom-thinking and get to the point of providing short, quick business focused learning points that are easily accessible when and where our learners need them. THE JOURNEY: We, like many out there, are of the view that, though most learning designers possess good levels of skills around the traditional training (formal learning) area, their skill levels fall short around the informal or social learning areas.

Can non-formal learning be measured?

CLO Magazine

We’ve moved on to blended learning, learning journeys and learning clusters so we can chunk content into a more digestible bites of spaced learning delivered over time. Why non-formal learning? Formal learning occurs in a structured, systemic way.

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MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

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Cognitive Advisors Showcases “The Un-LMS”—Mobile Software to Support 70:20:10 by News Editor

Learning Solutions Magazine

Cognitive Advisors will showcase the new TREK Learning Experience Manager at The eLearning Guild’s. The TREK Learning Experience Manager, built from the ground up on the Experience API. xAPI), is a mobile cloud-based application that manages, captures, and tracks experiential learning and. informal learning. Learning Systems Management Mobile Learning Performance Support

Working Out Loud: Using the Tools We Already Have

Learnnovators

A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. This thought was triggered by David Kelly’s presentation – Social Media, Social Learning, and Curation where he highlights the role each of the social tools/platform can play in our sharing and learning.

Cognitive Advisors Releases Mobile Coaching Feature to Support On-the-Job Learning by News Editor

Learning Solutions Magazine

Cognitive Advisors announces the release of a new version of the TREK Learning Experience Manager. The mobile, cloud-based application manages, captures, and tracks experiential and informal learning and provides managers and coaches with an easy way to monitor progress and give feedback. Blended Learning Learning Systems Mobile Learning Performance Support

Get the Benefits of Employee Training with Lower Costs

Pract.us

You can save money on a robust employee training program by using informal learning techniques. They perform better, stay in their jobs longer, and create happier customers. You can use informal on-the-job training to improve performance and save money. However, it’s estimated that as little as 10-15% of what an employee learns in training gets applied in everyday work. Informal learning combines low cost with strong results.

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THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Learning & Development.

Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay is the Johnny Appleseed of informal learning. The Internet Time Alliance , which he chairs, helps corporations and governments use networks to accelerate performance. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. It’s DIY learning.

Top 9 e-Learning Predictions for 2014

Learnnovators

2013 was an exciting year for e-Learning professionals with many discussions around learning paradigms and technologies. We started the year with our own forecasts through ‘ Top 11 Disruptive e-Learning Technologies ’, many of which, when we look back, turned out to be accurate. The year saw many interesting developments directly impacting e-learning in areas like: Courseware Authoring Tools. LMSs, LCMSs, and Learning Management Platforms. Learning Analytics.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role.

21 BRILLIANT RESOURCES FOR UP-SKILLING LEARNING DESIGNERS (FOR THE INFORMAL & SOCIAL LEARNING AGE)

Learnnovators

THE QUOTE: “ Instructional designers need to run, not walk, away from classroom-thinking and get to the point of providing short, quick business focused learning points that are easily accessible when and where our learners need them. This is mainly because designing informal and social learning experiences for workplaces demands a diverse and unique set of qualities. What are some of the useful resources available on this subject that could benefit learning professionals?

What to track?

Learning Rocks

Something that I often struggle with when I'm dealing with clients is "what is it you want to record about this learning event?" Part and parcel of their specifications is typically a locked down navigation that forces the learner through a linear learning route - exactly the sort of thing that Donald Clark pours cold water on here and vexes Cammy at Learning Visions.

Track 40

What to track?

Learning Rocks

Something that I often struggle with when I'm dealing with clients is "what is it you want to record about this learning event?" Part and parcel of their specifications is typically a locked down navigation that forces the learner through a linear learning route - exactly the sort of thing that Donald Clark pours cold water on here and vexes Cammy at Learning Visions.

Track 40